Had a great experience with the staff. The salesman, Peter, didn???t hassle me into anything I didn???t want. Lou was very helpful and down to earth. I was free to test drive the car for a good distance under supervision and the best part are the prices. The higher end models here cost less then lower end models elsewhere.
Great Reliable Car
by Boomer from Grand Blanc, MI
January 7, 2019
The Honda Civic is a good, reliable car. It is built for speed or acceleration but it works well. The vehicle seems a little underpowered but what it lacks in power, it makes up for in mpg. Overall, a good car which will last, but not the hottest car on the block.
Wow...what a relief!
I was driving home yesterday in my 2014 Infiniti Q70, when I took corner at slow rate of speed, I glanced in my rearvew mirror and observed a vehicle who apparently would have liked to take turn at faster pace. As I looked forward again I heard pop...and immediately saw passenger side mirror ??? Not normal....as a car fanatic ...lol...lover I ...said ...shoot..lol
To clarify I knew ...I didn't hit people or property because had clear view as making turn.
Anyhow to get to point ....pulled over checked side of car ...looked fine ...knew I couldn't do much on side street ...so quickly decided to just use scotch tape I had in glove box, to tape assembly ...mirror (which was intact)...address nightmare...lol...I take pride in keeping my car mint...and I think most car lovers would agree ...until restored ...issue fixed
As I was driving rest of way home...seeing taped mirror started bugging me...I know just a car ...could be worse...I'm probably a little shallow...lol
And I know this is review of service department at county line Nissan ...but I think background is relavant to why I'm so thankful to have trusted dealer ...service advisor.
So obviously I'm anxious to get mirror fixed...quickly.
Now the cost to diagnose repair...could I do myself...autobody ..dealer (which is hour drive)...
Thought about whether to put in claim with insurance company ...kind of quickly ruled that out ...quite sure I have 1000 comp and collision deductible ..
Not to cry poverty but new I had very little ...64.14...lol
in checking ....and credit cards tapped
Very tired when I got home so decided to forget till tomorrow morning.
Got up early and did some research on side mirror repair...glass, entire unit etc etc...
Was feeling a little better ...rested ...and happy that glass and unit seemed to be intact...hadn't inspected fully yet but seemed better than some examples in research ...where glass and or whole unit dangling or broken....learned that adhesive ...locktite glue is used to adhere glass to plastic plate on top of mechanism ..,
Thought about buying some ...where to buy...if after further inspection I thought I could try repairing myself ....
Then self doubt set in ...lol...would I make it worse ...would glass fall off
I needed wanted professional help! For my car..lol
Without sidetracking much further ....I thought of dealer, county line Nissan ...which I have used for all maintenance ....and absolutely love.
But, as I am housesitting for friend....was about hour away.....but decided they were my best shot to get straight best course of action ...for temporary fix ...and/or options for complete repair .
All right I'll get to point!
Get there...first in line...Quinn, Service Operations Manger gives me red carpet greeting as usual ...quietly listens to my sob story ....right out of gate comforts me with best case scenario ....oh sometimes they /glass just pop off....been to many other dealers who ????
Alright I'll finish ....
So kind considerate professional ....says go relax in service area ...as he himself is peeling off scotch tape ...I'll take a look and be right in....within 5 minutes he comes in and says your all set.....
Now you know why I dragged you through all the superfluous background ...can you imagine how happy I was/am:):)
Definitely my hero...
And this is consistent with all my dealings with them...
Gary ....off the charts fabulous...Kevin ...awesome...
Not sure if I dealt with Greg ...director? Department manager but kudos to him and his team, so refreshing to find know I have trusted advisor
I recommend this dealer 100%...go there ...buy and service your car knowing they are kind considerate caring experts:)
Not the best for families
by burg-2 from Santa Rosa, CA
January 3, 2019
First I want to say that I bought this car because I had to, I needed a car and I have always liked Hondas.
I rated it 1 star because it is a small car, not a good option if you need to have car seats in the back, also the seats in the back are uncomfortable and TERRIBLE for long drives.
I like the dashboard screens and the material used for the rest of the dashboard, the instrument panel for the stereo/CD player looks cheap and boring. I have no comments on the rest of the interior.
Poor performance going uphill, otherwise is ok just to drive around.
Value for the money
For me, it is over priced, competitors did better with 2012 models.
I gave it 1 star because Honda did a bad job with the 2012 Civic's design. There is really nothing that stands out.
I've had the car for 6 months and I haven't had any issues other than one time not wanting to start for no obvious reason.
Bottom line: I will not recommend it to a friend because of the overall design and how uncomfortable it is in the back seats. If is just for you and a passenger and you don't care about the looks (having in mind how pricey it is) then I would recommend it because of reliability.
Bought a used Hyundai Sonata Hybrid from Miguel. He was absolutely outstanding in all aspects, and would recommend him to my family and friends. I will definitely buy from him in the future, so just ask for Miguel when you go there.
Honda Civic is My Choice
by Jillybean from Omaha, NE
January 3, 2019
I just purchased a used Honda Civic after having my Civic for 18 1/2 years. I have no negative comments regarding the Honda Civic and would highly recommend if you are looking for a good, reliable vehicle for yourself or new driver. Choose a Honda!!
We were taken care of by Charlie, who was very kind and professional with us. He told us to take our time looking over the car and we took it for a test drive. We mentioned our only concern to him regarding a noise we heard the car making as we drove and he told us right away that it would be taken care of. It was in the garage for a couple of hours and we were given all new breaks, oil change, tires and an overall safety check. The noise we heard before is now gone and the car was cleaned for us. We are very happy with our experience here and would recommend it to anyone looking for a great car for a reasonable price and great customer service. You won't have to deal with the pressure of spending more money than you intend to. A++ overall!
Most Economic and Reliable Car on Day to Day Use
by JKM from Newark, Delaware
December 7, 2018
This car is the best car I have droven. It is most economic car and has very good fuel efficiency. 2012 HF model is the best in this regard
Buying a car from J&M was the best car buying experience by far! I worked with Vinny who was more than patient and accommodating with me. Being a young female trying to buy a car can be very difficult, but Vinny made my experience easy and smooth. He was honest about any and all details in regard to the cars. He dealt with me calling him multiple times a day to ask questions or even just check on the status of my vehicle being ready! He did his best to make sure I got my vehicle before the holiday. He made sure he put me and my child in a safe, reliable vehicle. I would highly recommend J&M to anyone looking to purchase a vehicle...in fact, I already have! :)
Honda's Last Forever
by ckleinswim from Ann Arbor
October 28, 2018
This car has served me well while I have owned it. Great gas mileage and has never had a mechanical problem. And it is drivable in the snow.
I recently traded in my lease for a new vehicle and Hayden was amazing! He made it painless and easy and I felt like he was really working for me. He’s personable and not your stereotypical “cars salesman .” Thanks again!
Reliable is an understatement
by JTN from Tennessee
November 8, 2018
I drive my 2012 civic si approximately 400 miles weekly. As of now it has been extremely issue free. One of my favorites things about the car is how peppy it is for what it is and if you baby it on the interstate expect around 32 mpg which is great in my book!
My experience with purchasing a used vehicle was the best. They were very cordial, friendly and professional. I would recommend this dealership to everyone. They have a great inventory of vehicles to choice from.
Best gas mileage and sportiest car I’ve ever owned
by Honda Girl from Poughkeepsie NY
November 6, 2018
Best gas mileage and sportiest car I’ve ever owned!! I have been a BMW owner for years but due to personal financial situations I had to think differently this time when car shopping. I test drove many many vehicles but ultimately decided on a Honda Civic DX coupe! And I am so glad that I did! The car handles beautifully the gas mileage is unbelievable and I get so many compliments on it. For the price you simply cannot beat this car
Excelent all around from selecting my car to the entire purchasing process including financing and user navigation demo!
by jimmy23 from South Jersey
October 29, 2018
I used this car for commuting to work, super-reliable, great on gas and built to last...changed jobs so looking to sell to a great owner! Never had any engine problems, very routine maintenance. Professionally tinted windows, heat and A/C work great. 90% highway miles.
My husband and I were looking for a used car. We found some cars on the Brandfon Honda website and spoke with Kristen. She had the cars ready for us to test drive the same day. We were greeted by Grandell as soon as we arrived. We met with Kristen briefly and Grandell took us for a test drive in each of the cars. He was patient, knowledgeable and had a great sense of humor. We purchased a car the same day. It was the most efficient, hassle free purchase I have ever experienced. I highly recommend this dealership and our salesman Grandell! It was our first time buying from Brandfon Honda and we would definitely buy from them again in the future.
by Brightpink from Sunland CA
December 19, 2018
Good safe car for a woman it’s reliable and it’s fun to drive the Honda dealer is great with my car maintenance and they are helpful!
I just picked up my new car at CarMax of Hartford and, I have to say, this was the best car-buying experience I have ever had. I had found a Ford Explorer that I wanted to see on their lot. I put a hold on the vehicle on their website, very early in the morning. By 9am the same morning, I was contacted by Rocco Toce, the most awesome sales person around. I have bought many vehicles through the years and he is the top of the list! We went to look at the truck and he had it clean and ready for us to test drive. We loved the truck but it just didn’t have all the options that we were looking for. I found the exact Explorer we wanted in New York and Rocco jumped right in to help us transfer the vehicle to Hartford. I have to admit, it IS a leap of faith to pay the transfer fee upfront before even seeing the vehicle in person. Rocco jumped in and took over. He spoke to the other CarMax and had them check every part of the vehicle out. I felt very comfortable after he called and told me the truck sounds good. My Explorer made it to Hartford very quickly and Rocco immediately checked it out and let us know it was perfect! I went to see it yesterday. It was beautiful and in the best shape. Rocco took us through the entire car and never rushed us through anything. He sent our Explorer to detailing while my 2009 Silverado was appraised. I received a fair price for my trade and the deal was smooth and handled professionally by the staff. I’m pretty sure I have not had a better car buying experience. Rocco and the team at Hartford CarMax could not have done more to make our experience the best. I did a ton of research about CarMax like I’m sure everyone does. I drove over an hour to work with them and I am so glad I did. We walked out of there with a great, shiny Ford Explorer and the greatest car buying experience!
I was looking for a used safe car for my daughter's first car. They found me a beautiful Mercury Sable LS all loaded in excellent condition at a great price. They took care of everything all I did was hand them the money and drive it off the lot!
Ronnie and John were great to deal with. Thanks for making us feel great knowing the car is all set.
I purchased a 2011 Acura MDX from salesman Ray who was very professional, listened to our needs and went above and beyond to ensure that the car was in pristine condition when we picked it up. Will do business with again in the future.
Very fair and reasonable. Easy salesperson to deal with. Very knowledgeable.
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