Traded in my 2016 Honda CRV for a new 2018 Honda CRV and I was pleased with how Bobby worked so quickly with me.
He was very polite and maintained eye contact with me the whole time. He made sure I was looking at what I wanted and did not try to pressure me into getting something I did not want.
When it came to talking about numbers, he was actually able to get me a lower price than what we agreed to!! I would highly recommend asking for Bobby, as he went above and beyond to make sure that I left with a smile on my face!
Have to thank the people at Luxury Imports alot. I saw a BMW X5 I was interested in at their lot, I went there the same day and talked with them and I actually ended up leaving with the car that same day. They went above and beyond to give me the absolute best deal they could for the car. I also have to thank them for helping me beyond what they had to. After having the car for a day I realized it had a coolant leak. I went back the next day and they were very nice about it and had the car fixed that same day for me and now I have no problems. I very much will be coming back in the future and I recommend you definitely checking them out!
I saw a car online I was interested so I gave them a call and spoke to Shawnta. He was very polite and answered all my questions. Ultimatley I decided to come take a look at the car and once again Shawnta was extremely helpful and showed me around the car and set me up for a test drive. I decided to purchase the car and the gentlemen who delt with the financing did a tremendous job as well. Overall I got a great deal and was able to work with an easy going, no pressure type sales man. I definitely recomend NW Automotive Group and I highly suggest you ask for Shawnta!
Andrew was great! I came in two hours before closing and was provided with awesome customer service and was walked through every step. He made sure to fix a couple minor issues before letting me take the car off the lot. Very knowledgeable and kind. Thanks again!
On August 18, 2018 I purchased a new Kia Niro from Andrew Thornberry. At the completion of the purchase he informed me that the parts department was closed so he would send my second key to me through the mail. Three months, several phone calls, four emails and one letter later, l still don't have my second key. This is not a simple process of having a key cut, because my car is push to start, the key has to be programmed, and the key itself is a $150 investment plus the programming cost.
Great service, friendly and attentive. Would recommend to anyone needing assistance finding a great car! Great selection and fair pricing. Great atmosphere. Will be back for any auto needs.
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