Today the guys at Ole Ben Franklin Motors in Alcoa really saved me. My 2 yr old Lincoln MKZ was showing low battery in the key so I decided to change the batteries in both key fobs. They came apart easily but over 2 hrs later a total of 4 intelligent adults were unable to put them back together, so I am thinking I have to drive all the way into Knoxville to the delearship where I purchased the car. I had company coming and really didn’t have time but my car was useless until I did. So I jumped into my old Ford truck and took off. On the way I passed Ole Ben Franklin Motors so I thought why not try to see if they could do it. I walked in and explained my problem and the first guy asked if I bought the car from them. I said no and he said OK and went right to work on the fob. After a couple of minutes he decided there must be some trick to it and walked me over to Tom Weiss the general manager. Tom immediately smiled at me, took the fob and went to work on it. It took him about 4-5 minutes but he got it together and handed it back to me. I thought I may be pushing my luck a bit but took the other fob out of the bag and asked if he would do that one too. It was in 4 pieces so soon a delightful young named Mitchell walked up and between them both they got the second one back together. THANK YOU TOM AND MITCHELL for your graciousness. I was treated like their best customer ever even though they knew I had never purchased anything from them. They are the kind of people I love doing business with so I will give them a try the next time I need a car.
One of the best cars for the money.
by Noodleholic from Minneapolis, Minnesota
January 14, 2019
This car is great on gas, performs well for a commuter car, and is very reliable. CVT is great and helps you save gas. My next car will mostly be a Civic.
Rashid was very easy to work with and made the process of buying a car very easy and he keeps you entertained while remaining professional
Honda Covic is the best car I’ve ever driven!
by Lmoxey from VIrginia Beach Virginia
January 4, 2019
I love my Honda Civic from Hall Honda Virginia Beach! It is comfortable, looks great, drives well, and has great gas mileage. I have had no issues with the car and the dealership has been awesome with routine maintenance and any other questions I have had. I get compliments on my car all the time and I wouldn’t pick a different one!
Went in not planning on buying a new car. Saw an Aegean Blue Sport Civic in the showroom & fell in love. I've never owned a Honda before, so I hope to enjoy the experience. Our salesman, Dan Sanford, was very friendly & knowledgeable. All the employees were very accommodating & made it a good experience.
As expected the Honda Civic 2015 was reliable
by SarahN from Kansas City, KS
January 2, 2019
I leased this vehicle for 3.5 years. Never had any issues. Avg 37mpg. Great car for my 50 minute commute. Just needed a bigger vehicle otherwise I would have purchased.
Wonderful experience, shoutout to Bill! I appreciate you!!!
by Nelsonc from DealerRater.com
December 5, 2018
Bill McGinnis was a pleasure to work with when getting my Cr-v. Great car and he was helpful round the clock with my busy schedule and my parents??? who helped finance the car and also live out of state. The whole process was probably a MAJOR hassle for him but very painless and easy for me. He helped me to be able to drive off the lot in my wonderful new car much sooner than I had expected! My family and I greatly appreciated his pleasant demeanor and willingness to work with us. It???s hard to find some one you trust when it comes to buying a preowned car as a young woman with little car buying experience, but Bill and the gentlemen of Airport Honda were incredibly helpful and accommodating and I fully trust them and will go there for any future car needs.
I always buy a Honda
by Honda Fan from Kingston, NY
December 28, 2018
I have always bought Hondas. I have owned three Accords and now I own a Civic. They are the best cars and they last forever. I like the feel of driving a Honda. It is low to the ground and I feel I have a lot of control when driving.
We came here looking for a reliable car at an affordable price and had the best experience. The staff was very friendly and exceeded all of our expectations. Would highly recommend to anyone!
Most reliable and awesome car that I have owned !
by Nick from NY
December 21, 2018
Honda civic EX-L is a powerful, reliable, comfortable, stylish car with multiple handy features. I drove cross country with the second biggest size U haul trailer attached to it. I drove through the midwest and through mountains, Civic had enough power to pull through... not a single problem in almost four years that I have owned. Only thing that I did not like was that , you pay Honda for everytime you service the car. And the only other annoying part was a company that wanted to sell me warranty for my Honda till this date... all things considered I am a Honda customer for life now.
I always buy my cars from them great people great prices an great selection an there a local dealer an family owned so I know that they will be there for me
by Cookie from St Louis
December 8, 2018
The car is small but a great car for a good price drive smooth and love that it has a camra the workers wer nice and friendly
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