Initially we had a 5 star experience. Julia was exceptional from the first phone call to the last in person conversation. Justin the sales manager was eager to help and bent over backwards to get us the car we needed for our family. Jeff in finance was easy to talk to and made us comfortable and worked with us every step of the way. Sounds like a car buying experience made in heaven and if we had a sales person who wanted to "sell" a car it would've been. But hey, everyone's allowed a bad day. All in all Fox Honda is leaps and bounds above the competition and worth the hour drive we had to make!
Bought my used 2015 Subaru Outback Limited from here a few days ago. Price was better then any dealer on the internet. They delivered the car from Syracuse to Long Island for free. Christian Freeman made the whole process painless. I have never purchased a car without seeing it first but I was assured I would not be disappointed. I could not be any happier with the car. From beginning to end Christian answered all my questions promptly. I would recommend Romano Subaru to anyone looking for a stress free buying experience.
Samantha was fantastic throughout the whole process. The environment was one of the best I’ve come across in my car buying process, everyone in the office made you feel welcome and they were very friendly. Even after my purchase the communication was fantastic and I still felt like a priority!
First off I would like to say that this is the best sales customer service that I have ever received in my life. The whole Maguire family made this an amazing experience for me from Jeremy Cornue (The salesperson who sold me my car) to Andy from finance. This is the standard that I wish all salespeople and car dealerships will live up to. Thank you to the whole maguire team !
I purchased a 2004 BMW 325 xi over seven years ago from Ray Tuhro at Ridge Road Imports. The car had 89k on it at purchase and I just completed an oil change at 152k miles. No "preowned " vehicle is perfect yet I have purchased four vehicles from RR Imports and driven most to over 150k. The Suburu Legacy Wagon we purchased lasted to 230000 miles. You will not find a more honest and affable gentlman in the business at RRI and the staff employed there. A+ rating
The best service department I have ever dealt with in forty years of car ownership. Tammy is the best! I always feel she takes exceptional care of me and my car. I appreciate that she sets me up with the same technician
While I service my Nissan at Maguire, this review is specifically in reference to the fine service we received from salesman Dan Foster. Dan spent much time with me and my wife informing us about the model car we were interested in as well as on test drives. Dan is professional and also possesses a sense of humor that takes any tenseness out of the shopping experience. Maguire is a solid dealership and Dan Foster is a great at his job.
Mackenzie was incredible. I called the night before because they had a truck listed on website. Called into store and thank god I got her. She took pics sent them to me. I drove up the next day and purchased from her. Awesome experience
Bought Honda care.. never do that again. Service department will go to extreme effort to find a reason NOT to pay for repair. Then charge 250 more than it should cost. Felt soiled by the people there. Thought they were honest, but found out very devious. For instance, was told stone caused failure. To be honest, it looked like damage was caused by “other” reasons and AFTER vehicle was left at dealer. I eventually had it repaired somewhere else for less and that service shop could not determine what caused failure. So to be honest, no proof damage caused by stone, but no proof otherwise. But left bad taste and mistrust. No, will not go back, would not recommend. More than likely will never buy Honda again.
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