I want thank my salesman Tone for everything. He tried to put me into a new Toyota, but the timing wasn't right. Cause a lot of things have change int eh past few years. So I told Tone that i will hold off for now on getting a new Toyota. And he was very understandable about my decision. So I bought out my lease and I will see him in a few years when things have changed. Thanks for everything Tone. And tell Ryan thanks again for all his help.
by Buyer from Broadview Heights from Broadview Heights, Ohio
October 24, 2018
When we walked into the Mazda dealership we were immediately greeted by Matthew Radeff. He was very professional and friendly. He patiently listened to our needs and showed us exactly what we wanted. We did not do a lot of research prior to coming but Matt explained all the different models to us. He stayed almost 2 hours past closing to finalize our purchase. We are beyond satisfied with the experience.
Before we walked into Mazda we initially went to Volvo next door and were not even greeted by the sellers. One walked up to us without even saying a word. We had to greet him. After the seller made it clear he had no interest in spending even a minute with us we left and went to Montrose Mazda where we met Matt.
We started the day considering purchasing a Volvo and ended it with purchasing a 2018 Mazda CX-5 Touring with package. Kindness and professionalism goes a long way.
Found a 2010 Accord in almost perfect condition - Bruce Elliott made sure the car was safe for our new college student and put an extra polish on the outside - that car still sparkles. Marla Franklin showed us several cars until we found the one we wanted - she was a pleasure to work with. This was a great experience!
For months now, my husband and I have been looking for the right used car to purchase for our daughter. Using the internet and Cargurus.com I came accross the perfect car at Sunnyside Honda. Marla Franklin, our sales rep, was quick to get us in and answer all our questions about the vehicle. She was very friendly and really made us feel like we were at the right place. Her number one concern was to help us get the vehicle we needed at the right price and make sure that car was perfect from top to bottom. Overall, I am thrilled with my entire experience at Sunnyside Honda and would highly recommend them to friends, family and anyone on the hunt for a great car.
Marla Franklin is very knowledgeable, experienced, listened carefully to our specific requirements and needs. She knows Honda's superiority and enthusiastically helps the customer in making a wise choice. She is very friendly, patient, and related to us well. She made the buying process easy to follow through. She was patient and empathetic with our concerns. I would definitely highly recommend her to anyone considering purchasing a car. I look forward
to working with her in the future.
I'm a retired guy and I'm a little grumpy -- but today's experience buying a car from Lee and working out the business details with Nancy was pure pleasure!! Good car and 100% knowledgeable people in a no-pressure environment. They are great!
James Fleming is an excellent sales person. He met all of my needs seamlessly. Nick McGlone, new car sales manager was very personable and attentive. Both of them took the time to address my questions. Follow up was timely and professional. I have purchased two vehicles From Classic BMW. The service, atmosphere, and friendliness of the staff is superb!
We knew what type of vehicle we were looking for. The dealership had a Great selection to choose from. Our Salesman Joe did a great job helping us narrow it down and we had our vehicle in less than 2 hours. Most of my car buying experiences have taken 5 hours or more. I for once didn't feel drained leaving a lot and didn't have any second thoughts after making a purchase. Great Experience.
My experience was amazing!! I was in need of a vehicle in a short amount of time, I visited the dealership and spoke with Arizona and Zack and they helped me find the perfect car for a great price. When I came to pick it up, Zack already had it pulled around front for me, showed me all the features that came with the vehicle and how to use them. The paperwork process was quick, easy, and smooth!! So far I’ve only needed an oil change and tire rotation and they supplied the first oil change on them!! I am so happy with my vehicle as well as the amazing service from this location!!!
I purchased a 2014 Hyundai Santa Fe from Great Lakes! I had such an awesome experience. My car sales lady Julia was very informative she knew exactly what I wanted this was the first suv I drove and I knew it was the one. The buying process was simple and quicker than expected and everyone answered my questions with no hesitation!
I knew Joe Pawlowski and knew Great Lakes Honda had a sister Huyndai store. I didn't want anyone else to help me buy my car so he met me at that store. GREAT EXPERIENCE, professional and friendly. Highly recommend.
Went in with a price in mind, as we all do. By the end of the explanation and deciding everything I need/want with my new purchase, I actually walked out UNDER the price I went in with. Superior customer service - almost family like. Will be back and will certainly recommend to friends and family. Joe and Julia are quite the dynamic duo!
Our experience with Darcy and Kelly in finance was top notch. They both took extremely good care of me and made me feel like so much more than another car sale!
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