I had the pleasure of meeting Mr. JamarBatista. He made me feel like a friend and he was able to give me the deal I needed that abled me to purchase my Honda Accord. Never once did I ever feel pressured by the staff to buy. I left feeling good about my purchase.
It’s a great deal with the price of the vehicles I’m just kind of iffy in regards the location for maintenance and repairs I’m still looking to buy a vehicle and I think I should be getting it in the next two months
This was the first time that I ever bought a car online. It was pretty painless and quick. Emails back and forth were minimal. Once I found the car I wanted I made an offer-which of course was not accepted. Got the traditional sob story about how they wanted to sell the car but didn't want to lose money on it. The car was a new 2018 but this was November and the '19 models were already on the lot, so I knew that this car was costing the dealer $$$ everyday. The car was also manual transmission which most buyers don't want and so harder to sell. I made another offer and it was accepted. Filled out all the paperwork online so it was pretty much 2 hrs. at the dealership and I had the car. While I was in the finance office they detailed the car and filled the tank. My advice is know what you are willing to pay, stick to that price and be ready to walk away if it can't be met. There are always other dealers to go to-the dealer needs you more than you need them.
Sales rep Nathan Scott listened to what I wanted in a car, and showed a number of different models and options. This was a major purchase for me, one I had not made for a couple of decades. I felt like I had good advice, without undue pressure. He, manager Albert Palmer, and CFS Dominick D'Aurizio worked with me to get finance terms better than what I thought were possible going in, including reaching out to credit unions that could offer a lower rate than would otherwise be available. I was happy with the service.
Rickie was extremely knowledgeable and gave me a thorough explanation of every feature of the vehicle which I really appreciated. He identified my needs and executed on helping me with the perfect vehicle. Every staff member I came in contact with were extremely helpful and accommodating.
Our Salesman Mike McCann was AWESOME! He made sure our Truck buying experience was a good one. He knows what he is doing! We got the Ford F-150 XLT SUPERCREW CAB 4X4 and LOVE IT! Our drive from Stockton was well worth it! We will definitely be back when ready for another car!
Staff are very knowledgeable, courteous, friendly, and take care of even the little things that need being done. They give you a time frame for the work and meet it. If anything comes up they explain what was found and the options available to fix it.
Let me be very clear in this review I had gone to every dealership, Car lot, financing location and credit union desperately searching for someone to help me, a single dad just trying to get a vehicle to be able to pay the bills and safely transport my daughter to school, daycare, and to her mothers but I received every run around and scheme imaginable that would benefit the salesman not me the customer. That’s not customer service.
That was until I went to Auburn Honda! I was skeptical but the initial reassurance and comfort given by salesman Donovan Buttram was such a drastic change I knew something was different about them. Now my terrible credit had stopped me before from getting a car but not with this guy! He was positive he could get me a vehicle and a good one at that. A few hours and one test drive later him and his finance team got me onto a BRAND NEW 2017 Honda Civic LX. I drove off the lot with tears rolling down my face in utter disbelief.
HUGE THANKYOU TO EVERYONE AT AUBURN HONDA AND A SPECIAL THANKYOU TO DONOVAN! You all just made my life reach its potential to not just survive but thrive.
I want to thank david, tom and donovan for getting a new civic type r for me. There was a mark up but they were straight up with me since the very beginning no surprises like ive heard other dealers doing. They were nice, helpful and gave me a great experience even though i am an out of state buyer. Thanks guy so much!
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