Shahnaz was professional and kind from the moment we arrived at the dealership. We took a long time deciding on our car and Shahnaz never made us feel rushed or pressured. Thank you Shahnaz for being such a positive and helpful person throughout the whole process.
My wife and I wanted to take the time to write this review for those of you searching for your next car and to thank Frank and Sierra Honda for a great and hassle free experience. Cars.com was a great start, lots of great info and then it allowed us to pick dealers to continue our search. We picked a few but let me be clear, Frank at Sierra Honda was THE most honest, forthcoming and straightforward sales person we???ve ever dealt with. We went locally to see the car we wanted but the experience with Frank and Sierra Honda was so seamless we drove an hour plus away to buy it from Frank! We were greeted like family and treated like family too all the way through the process including the dreaded financial office. Franky was great, clear and concise and just like that we were done. I enjoyed researching and learning about the car we wanted to buy and even all the emails and texts with several different dealerships. But it was time consuming. Now we know! Simply put don???t waste your time, just call Frank at Sierra Honda! Thanks again Frank, Franky and team!
One of the best cars for the money.
by Noodleholic from Minneapolis, Minnesota
January 14, 2019
This car is great on gas, performs well for a commuter car, and is very reliable. CVT is great and helps you save gas. My next car will mostly be a Civic.
This is the second vehicle I have purchased from Sierra Honda in the past 28 months. If you are in the market for a vehicle then go see Frank Gray in the Internet dept (same sales person for both transactions). Their service department is good as well-I???ve had good experiences with Tina Ming for maintenance. They also have a cafe there to kill time and they will text you updates while your car is being serviced. I have always been treated fairly, great deals and service all around.
As expected the Honda Civic 2015 was reliable
by SarahN from Kansas City, KS
January 2, 2019
I leased this vehicle for 3.5 years. Never had any issues. Avg 37mpg. Great car for my 50 minute commute. Just needed a bigger vehicle otherwise I would have purchased.
This is my second time purchasing a Honda with Frank. There are numerous Honda dealerships in my neighborhood but we chose to drive over an hour to give the business to Frank at Sierra Honda. The reason we chose Frank was because he???s very honest, straight forward and great pricing. I have dealt with many dealerships through my life time and a lot of them likes to attract customers to come in with an attractive pricing and they didn???t honor their price at the end. It???s never the case with Frank and that???s why I have referred a lot of my friends to him! I do not like the car buying process... it???s very time consuming and hate going back and forth with dealerships. However, Frank made it very easy for us! We were in n out in less than 2 hours! In addition, we already negotiated the price in email prior arrival therefore no more back and forth between dealerships and us! I would highly recommend Frank to anyone who is looking to buy a Honda. He won???t disappoint you...
by Cookie from St Louis
December 8, 2018
The car is small but a great car for a good price drive smooth and love that it has a camra the workers wer nice and friendly
Jeff was very patient and friendly. He sold my dad an Accord back in 2008, and his excellent customer service helped my dad to remember him ten years later. I recommend you ask for Jeff when you???re planning to purchase a car from Sierra Honda.
Good for the price
by Jerong Chamling from Ottawa
November 14, 2018
I currently have Honda Civic EX 2015. Overall this car is good. Highway drive is kind of shaky. Besides this, its slide rocker panel is not replaceable.
So happy with owning a Honda, big thanks to Darrell pork for going out his way to make sure me and my family got a reliable car!
Most reliable and awesome car that I have owned !
by Nick from NY
December 21, 2018
Honda civic EX-L is a powerful, reliable, comfortable, stylish car with multiple handy features. I drove cross country with the second biggest size U haul trailer attached to it. I drove through the midwest and through mountains, Civic had enough power to pull through... not a single problem in almost four years that I have owned. Only thing that I did not like was that , you pay Honda for everytime you service the car. And the only other annoying part was a company that wanted to sell me warranty for my Honda till this date... all things considered I am a Honda customer for life now.
first of all, I thank God that I've got a good and very honest salesman From the person of Mr. Fred Kabrite who assist us with all the politeness and not pushy type of person in dealing. he gave us great time for choosing the right car and great time in dealing. he is our man.
Moe Halawa is the man to see. The customer service experience he provided was so amazing. He had work with us to ensure we got we came for and not to leave the dealership empty handed. I would definitely recommend him and Honda of Pasadena to friends and family. Go Moe!
Moe was EXCELLLENT. Made a smooth, positive car purchase experience. He was not pushy, knew his cars, and very patient. He was very personable and resposive! I bought a honda accord coupe 9 years ago and got a second honda to replace an infiniti. The car is AWESOME Honda 2018 EX-L Sedan
I bought a 2013 Toyota Avalon Hybrid it was in GREAT condition and below blue book Drives great and look great inside and out. Paul is a great salesman. I had no complaints. I would recomment this place for the best prices and great looking used cars.
My experience there at west coast auto was good but the fact that I have to get a new bulb for my tail light and battery for my remote they should of have to replace that not me other then that very good.
I literally recommended my friends by a volt from your dealership because not only do i love my car (i'm on my second Chevy Volt !) but also becusae of the excellent sevice dept and they are open very early and stay open late at night !
Needs more "oomph"
by Kathycat13 from Spokane, WA
November 14, 2018
I like this car, love the color, like the style of the car; only own manual transmission vehicles, and I feel like this Honda does not have quite the get up and go that my previous Celica had (manual tran); it is a very cute/pretty car, however. I do feel that the computer causes more financial strain than is necessary; constantly getting a glitch, which if I have to take to dealer to fix, can become expensive.
Traded in my 1987 Honda Civic for a 2015 Civic. Zayd was a pleasure to work with and was super honest and respectful. Took care of me and my mother. Would recommend him to anyone
Honda Covic is the best car I’ve ever driven!
by Lmoxey from VIrginia Beach Virginia
January 4, 2019
I love my Honda Civic from Hall Honda Virginia Beach! It is comfortable, looks great, drives well, and has great gas mileage. I have had no issues with the car and the dealership has been awesome with routine maintenance and any other questions I have had. I get compliments on my car all the time and I wouldn’t pick a different one!
Great customer service, very efficient. Everything was done in a timely manner. Extremely knowledgeable staff. I would recommend this dealership to all my acquaintances.
I always buy a Honda
by Honda Fan from Kingston, NY
December 28, 2018
I have always bought Hondas. I have owned three Accords and now I own a Civic. They are the best cars and they last forever. I like the feel of driving a Honda. It is low to the ground and I feel I have a lot of control when driving.
I made an online inquiry about a 2019 RX 450h in specific exterior and interior color that I was contemplating on buying. Anthony Wilson responded quickly. He gave me a quote and sent me the link to the vehicle so I can find out if the options it came with met what I???m looking for. I told him to proceed. I went to their dealership, signed the papers and took delivery of the vehicle.
Fabulous car for the money. Best new car I owned.
by Eco man from NH and MA
December 5, 2018
Great mileage. CVT transmission with ECO mode enabled - I get 40 mpg combined hwy/off hwy. Very quiet - my passengers think it is electric, the engine noise is that low. Quiet road sounds as well. Very reliable, 70k+ miles and only one serpentine belt replaced outside of normal engine/trans lubes ,brake fluids. Great get up and go - drives like a comfortable sports car. SE model with fabric seats - no complaints here. Hands free w/BT works great. I have the 6" touch screen w/side/rear cameras - very nice. Well balanced, great handling. No I was not paid to write this and yes I have really owned it from new and put all the miles on it myself.
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