by Bob Y and 11month old son Bruce from Rockville MD
November 11, 2018
I never bought a used car before for fear
of getting a lemon! I have no idea if the
previous owner did oil changes on time
and other routune maintenance....so i was always afraid of getting burned.
Fast Lane has a warranty program that simply works,in my case i bought a 2017
Dodge Caravan with 48,000 on it......they
did me a great deal on it but what i left
feeling was the same kinda peace of mind
you have in a new car knowing all is covered for 3 years 36k miles.....they custom priced me a warranty for the next
25k miles i drive....in my case about 3 years worth......it covers all major functions but not wear items like brakes
and hoses etc.....i never buy warranties
In anything,but this made too much sense to me! It is a Dodge dealer recognized warranty,ok i paid 1300 bucks
for it but they wrapped it into my loan for
about 9 dollars a month.....if engine or transmission goes its covered,if i breakdown they tow me,pay car rental,
brung gas etc......i came all the way from Rockville......and my Grand Caravan SXT
2017 is selling here for 19k and higher......
new they are about 29k.......Melanie was
able to get my price down to 15,100 !!!!!!
I had the room to buy warranty and peace
of mind.....i love their honest approach....
The best thing i can say for them is I would buy from them again with no hesitation! Thanks Melanie,and Tom,and Tim for explaining the warranty!
Skylar was our salesman, what a nice, courteous young man and very helpful. Jason Vaughn, the manager, he was very courteous as well and answered all our questions. We bought a car from this dealership 2008 and we were very pleased with the whole process and the car was a great car. We decided to revisit this dealership and were once again, very pleased. My husband and I highly recommend this dealership and ask for Skylar. Thanks to Jason for all his help as well.
I would like to say this was my first car experience and it could not have been any better. Sade was awesome to work with. She knew what she was doing, she knew what I was looking for and worked to get that vehicle for me. I would recommend her. She is very motivated and you can tell she loves her job.
Car max was great the sales lady was awesome Maria an the finance guy ( JD ) was great, could not have gone any better an I love the car, I'll be taking someone there tomorrow to buy a nother car, thanks Maria an JD
Sharrett is top notch. The people are great and the facilities and selections are tough to beat. I worked with Max and he was extremely friendly and knowledgeable and was able to help me find what I was looking for. He was able to help me with comparisons as well as answer questions and concerns I had effortlessly. I would highly recommend both Max and Sharrett to anyone who is looking to start the car buying process!
Wow! Shockley Honda. As a craigslist only used car buyer for the past several years, I am amazed at the recent experience I had buying a used Mercury Mountaineer with Mike Long, sales rep. It doesn't seem the amount I paid was more that I am used to paying, and you took care of the Maryland Motor Vehicle Administration AND MD State Inspection hassles for me! Mike was as friendly and courteous as he could be and even during the paperwork phase I recall laughing several times. I just had a great time buying a car from Shockley thanks to Mike. During my 1000 mile warranty period, I felt like Shockley gave me what I asked for at every step of the way. Jon Price the used car sales manager even supported me and approved a nit-picky repair I needed, and Dan Atias was friendly to me throughout that.and a needed battery change. The car was detailed to perfection inside and out and I felt like I was driving away in a new vehicle. I never feel that way with my Craigslist purchases! I can honestly say, Mike Long and Shockley Honda staff WENT ABOVE AND BEYOND what was required. I am a happy customer and I can't wait to send my friends, family and other community members your way. I am a lover of Honda vehicles, so I will be coming your way for both my new and used car shopping in the future. Kris Caraher
awesome choices, easy to deal with & straight forward from the get go. I got my new Eclipse cross at great price & payment. Was worth the 2 hour drive. I recommend this dealership and their staff. Thank you Renn Kirby Mitsubishi
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