Have been eyeing a cupple on the lot .....got all im looking for.....just have not been able to get to see and test drive yet.....they have not pressured me for info or sales ..if they have what im looking for at the right time....i will follow up and continue the process...
Shortly after entering the building we were graciously greeted by Anita. It was a cold Friday and we were offered snacks and hot beverage. Our questions were answered. At no time did I felt pressured to buy any vehicle. We requested to drive multiple cars and I didn't felt like I was testing their patience by the various requests. The rest of the rest were respectful but Anita stood out, she is the epitome of what it mean to be a great customer care respresentatives
The lot at Carite has a vast selection. I came there with a one track mind and was only going to purchase a Rav4 but ended up with a Nissan instead. So much to choose from, the cars appears clean and well taken care of.
I would not hesitate to shop here again.
I always buy a Honda
by Honda Fan from Kingston, NY
December 28, 2018
I have always bought Hondas. I have owned three Accords and now I own a Civic. They are the best cars and they last forever. I like the feel of driving a Honda. It is low to the ground and I feel I have a lot of control when driving.
Had a great experience working with Anita and CARite in Windsor Locks. I highly recommend! The process was simple and easy - would definitely buy again.
Fabulous car for the money. Best new car I owned.
by Eco man from NH and MA
December 5, 2018
Great mileage. CVT transmission with ECO mode enabled - I get 40 mpg combined hwy/off hwy. Very quiet - my passengers think it is electric, the engine noise is that low. Quiet road sounds as well. Very reliable, 70k+ miles and only one serpentine belt replaced outside of normal engine/trans lubes ,brake fluids. Great get up and go - drives like a comfortable sports car. SE model with fabric seats - no complaints here. Hands free w/BT works great. I have the 6" touch screen w/side/rear cameras - very nice. Well balanced, great handling. No I was not paid to write this and yes I have really owned it from new and put all the miles on it myself.
A friend of mines told me about this dealership because her son brought his Audi from them. I decided to go and check them out after work. Believe it or not they actually have some very nice high end vehicles. I did not think that I was going to buy a car that day! But from the big Hello from the staff there and the low pressure buying experience. I walked out with a 2015 BMW 535I, I love my car!!!
Needs more "oomph"
by Kathycat13 from Spokane, WA
November 14, 2018
I like this car, love the color, like the style of the car; only own manual transmission vehicles, and I feel like this Honda does not have quite the get up and go that my previous Celica had (manual tran); it is a very cute/pretty car, however. I do feel that the computer causes more financial strain than is necessary; constantly getting a glitch, which if I have to take to dealer to fix, can become expensive.
Tru Auto Mall is the definition of a Top Notch dealership! Not only were the car selection amazing with a wide variety they also provided excellent customer service. Denis went above and beyond to make sure I purchased the right used car for me and my family. He gave me suggestions and his advice, but was not pushy what-so-ever. He also accommodated every need I had. Once i fell in love with my 2015 Acura TLX Tech the process was absolutely painless. Like it was true good to be true lol so quick and professional. Great financing options! I would recommend Tru Auto Mall to anyone who is looking for a new or used vehicle. Can't wait to my next upgrade because i'll definitely purchase with Tru Auto Mall again. (Trust I was shopping around, test drove numerous cars but nothing compared)
Customer service exceptional , Denis thank you for everything you have done! We where looking for our 2013 Mercedes S550 for 5 months until we came across tru auto. and let me tell you they made it an easy process im very happy to have done business with these guys.
I walk through the door and a lady by the name of Anita Howard : openly welcome my husband and I. Explained how the company worked and was willing and helped in every way. She was pleasant answer all our questions. Made us feel at home and made this a wonderful experience. Went up and beyond her call of duty! I have already spoke to some of my friends and they are going to look at cars there.
GREAT experience from the moment I walked in to the moment I drove off in my new car. I worked with Annetta and Sean which they made my experience so easy and smooth. Thank you so much for the great customer service, I love my new car
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Honda Covic is the best car I’ve ever driven!
by Lmoxey from VIrginia Beach Virginia
January 4, 2019
I love my Honda Civic from Hall Honda Virginia Beach! It is comfortable, looks great, drives well, and has great gas mileage. I have had no issues with the car and the dealership has been awesome with routine maintenance and any other questions I have had. I get compliments on my car all the time and I wouldn’t pick a different one!
Mr. Salmon, a.k.a. Fish, listened to us and met our needs from the beginning and throughout the shopping and buying process. Also, kudos to the dealership: We felt a sense of community among the entire staff in that if Mr. Salmon wasn't there when we stopped by (which we did several times), someone was always available to us. Fish allowed us all the time and information we needed to make a decision. We liked that.
Me. Duffy was very helpful in pointing out the good reasons to choose the CRV at this stage of my life. I had a pilot and wasn’t sure. He was very very familiar about the car and all of the features. He was funny and put us at ease. He got me a good price, and the free trip is awesome. A good expierence all around!
As expected the Honda Civic 2015 was reliable
by SarahN from Kansas City, KS
January 2, 2019
I leased this vehicle for 3.5 years. Never had any issues. Avg 37mpg. Great car for my 50 minute commute. Just needed a bigger vehicle otherwise I would have purchased.
Working with Jason was pleasant. the sale was not just a transaction with him. He made it a personal experience—paying attention to my needs. I would refer to him in a heartbeat.
Most reliable and awesome car that I have owned !
by Nick from NY
December 21, 2018
Honda civic EX-L is a powerful, reliable, comfortable, stylish car with multiple handy features. I drove cross country with the second biggest size U haul trailer attached to it. I drove through the midwest and through mountains, Civic had enough power to pull through... not a single problem in almost four years that I have owned. Only thing that I did not like was that , you pay Honda for everytime you service the car. And the only other annoying part was a company that wanted to sell me warranty for my Honda till this date... all things considered I am a Honda customer for life now.
I bought a used 2014 toyota sienna from derek and jeff, it was a very comfortable and enjoyable experiance from the time i got there until the day i brought my car home. Great friendly guy's and they really paid attention to my need's.No stress and great car's at great prices.I would recommend people to go there you'll be very pleased. Thank you for all your help!
Our sales person was great. Miriam was patient,informative and pleasant. I will definitely recommend her to all my friends and family for all sales needs.
by Cookie from St Louis
December 8, 2018
The car is small but a great car for a good price drive smooth and love that it has a camra the workers wer nice and friendly
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