It will take a week to get your car looked at because they are so busy, but they fixed my truck quickly and properly with daily updates. Great service. And I highly recommend buying the 2-3 year warrenty. I'm very very thankful I did.
We first went to another Carmax, told salesman what we wanted and he
Then tried to sale us something else. We then came to Rivergate Carmax told them what we were looking for and the ynpointed to a part of the lot and said salesman will be the shortly. No pressure in and out within 90 minutes with new van. No money down. Will definitely come back when get ready to buy again.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I both bought and sold a car here recently. My sales associate CARLTON BOWEN was fantastic.
SOLD: They gave me a very fair price on a 2003 Honda CRV with roughly 180K miles. The process was quick and painless. You do not have to buy a car from them to sell a car to them. I had done my homework before and knew what it was worth and I was offered a price higher than Kelly Blue Book.
BUY: Buying a used car was more complicated. It took test driving many and lots of time on their website before I found one that met the very specific details I was looking for. I decided on CarMax because I did have a very specific car in mind that I had not been able to find private seller in the two plus months I'd been looking. Also, my sales associate CARLTON BOWEN was fantastic.He spent roughly a month helping me look at cars making calls to other dealerships and coordinating multiple test drives etc. I know having him as a salesperson made a huge difference. I had looked at other dealerships and was treated only like a wallet from the moment I entered. He worked hard to help me find what I needed in a car and was pleasant and respectful the entire time. Not at all the experience I had at other dealerships. With all of the hidden fees etc other places have, carmax was not more expensive. I was glad not to give my money to sketchy people at another place.
I had not been to this dealership for almost 2 years due to a bad experience...Justin my service advisor was outstanding and handled a recall service to perfection. He was professional, courteous and knowledgeable...he also took time to LISTEN. Thanks Justin because of you wwe will now give Ford and this dealership another chance in the future. Yes we have bought 3 vehicles in just under 3 years from this dealership so it's safe to say we will be calling again soon. Thx Justin they need more like you!! Franklin Ford Lincoln
I was a long time Tricket customer and was not sure I was going to continue with Music City Honda I had not been real impressed with some of the changes Robert changed that. He was kind, pleasant and helpful. A real professional. He restored my faith.
I was shopping online for a late model Nissan Sentra without too many miles and I went through many different websites trying to find the right car. I found the car that I was looking for at this dealer and the price was very competitive. I worked with Ross on my purchase and everything went smooth and I am extremely pleased with the car that I purchased.
My wife and I went shopping for her a new car and was greeted by Nathan Carr. We told him what we were looking for and our budget. He found The SRV that had what we wanted on it. He knew a lot about what he was selling and answered all the questions was very professional great salesman. Very good dealership to deal with
Great experience, nice facility, helpful staff and thorough examination of my vehicle. Went in to get the airbag recall replacement completed. I was given a list of items that will need attention soon and not pressured to have them completed immediately. It was very different from the high pressure service centers I???ve been to in the past that make you feel like your vehicle is going to fall apart if you don???t get everything fixed immediately.
Micah, Rob, and Vincent were wonderful. Would definitely recommend to go see them if you're interested in Hondas. Very large selection of inventory and clean looking dealership. I was referred to Micah from a friend that purchased from him as well.
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