We recently purchased a Subaru here for me and when my husband got into a car accident and needed a new car we knew just where to go. Anthony and Rich are amazing. They were so wonderful and walked us through everything step by step. You never feel like you are being taken advantage of here, but genuinely feel taken care of. Our girls love it here and the staff were so kind and patient with them as well. They felt like honorary employees :-). We always felt welcome when we walked through the door. We know where we will direct our business if the need ever arises and we know where we will tell our friends to go. We appreciated the professionalism and care we received at Brewster Subaru!
I've bought/leased many cars in the last 20 years but I have to say my sales guy Hitesh Sharma at Curry Honda made it one of the best experiences I've had. I walked in with my wife, 2 kids and 2 carseats looking to test drive a new Pilot and skip the normal 50+ questions you usually get first. Within 5 minutes the test drive started. Hitesh was very knowledgable in answering all of my wife's questions and even a few from my kids! After the test drive we did a quick walk of the lot so my wife could see different exterior colors. My wife and kids then decided they liked this car the best out of the 4 others we test drove that day. When we sat down to discuss lease numbers with Hitesh I told him I had a payment in mind. After about 15 minutes we agreed on the numbers and signed papers. To me, Hitesh stands out as a great sales person because he saw I wanted to spend as little time as possible there and have the process move very quickly if we were going to make a deal. He was very polite, great with my kids and being so knowledgable of the product saved us time from him having to go find out answers to our questions. I would highly recommend him in the future. I also want to mention, when we picked up the car we sat with the Finance Manager Jeff Laytin. This was also a great experience as there wasn't the typical "hard sell approach" to buy any accessories or warranties. We also didn't get surprised by any plus, plus plus to our COD payment that wasn't there when we made the deal the week before. Jeff also had a very pleasant personality and was respectful of our time.
Extraordinary customer service for an extraordinary car
by zephyrnation from DealerRater.com
November 17, 2018
I recently went to Curry Honda in Yorktown Heights on 11/10 with my son. He wanted to purchase a 2019 Honda Civic Type R and the sales associate, Hitesh Sharma, whom we had selected from the DealerRater.com web site had called us saying that a black 2019 Honda Civic Type R had just arrived was now in stock. We went up there to see it. Hitesh was very professional. No game playing, very straight forward in dealing with us. He introduced us to the General Sales Manager, John Mazzeo, who along with Hitesh worked out a deal with my son where they took our aging 2004 Toyota Matrix XR AWD in trade for the Civic Type R. Picked up the Civic Type R on 11/17. Ready as promised. I would definitely recommend this dealership to anyone wanting to purchase a Honda. You might have to wait for a Civic Type R as dealerships don't get many in. However, regardless of what Honda vehicle you select, you will not be disappointed with the total professionalism of Hitesh Sharma and John Mazzeo. Also, would like to offer a "shout out" to Jeff Laytin, Business Manager. Jeff made the financial transaction run very smoothly. You will not be disappointed in your dealings with Jeff. Overall, a ???high five??? to the entire Curry Honda sales and business finance team.
I was in the market for about 2-3 months for a 2-3 year old SUV.I did a lot of research and searching online for a good deal and Reliable Auto in Peekskills had a great deal on a 2017 Hyundai Tucson. Their pricing was below the average price for that make model and mileage. Being that I had done my research, I knew the price they were offering was way below what other dealerships were asking. The buying process was smooth. Its a father and son owned establishment; very professional, courteous. They responded promptly when I had put in a request to see the car. And they waited after hours for me since i was stuck in traffic. They were to the point and didn't beat around the bush. Im very satisfied with the purchase and would definitely go back in the future if/when Im in the market for a car.
Paul Hoffman and Tyler Stockfield where amazing. We had some issues with our titles after my spouse refinanced one of our cars and accidently gave the wrong vin#. That causes quite the dilemma when trying to buy a new car. Paul worked very hard to help us resolve this issue which went on for several months due to the lending institution as they kept dropping the ball. Tyler helped me find the right car when all was said and done. Both worked very well as a team. We have been buying from Friendly Honda since the mid 90's. we will never go anywhere else as long as professional folks of this caliber work for Honda, we will continue to buy from this great dealership.
Great buying experience at Friendly Honda. Justin was our salesperson and Brian in finance both went out of their way to make sure we were happy and comfortable with buying our new HRV. The car itself is a beauty and has so many features to make it truly a great car to drive.
I worked with Irene from internet sales and Steve Geraci from Sales . Both did a great job!... Steve is knowledgeable, friendly and efficient. I got a great price on a new CRV and a very fair price on my trade-in. Process was very smooth - I could not ask for more .... Thank You !
I was referred to Friendly Honda by a friend in 2002 and without hesitation became a customer. I just purchased my third CR-V from this dealership. The total experience is nothing short of perfection from the moment you make your vehicle selection to the day you trade it in for a new model. The overall customer care, knowledge and attentiveness goes way beyond what one would expect. You actually feel that you have become part of a family that takes the best of care of your needs and of course your car!
Truly a professional and personal experience. Was blown away by amount of insight into search for used vehicle. Can't thank them enough for all dealing from search, to purchase to routine maintenance. Highly recommended and will be repeat customer
I purchased a pre-owned 2013 Honda Civic from Friendly Honda around New Year's. It was my first transaction with the dealership AND my first purchase of a Honda. Leading up to the deal, I was a die-hard Subaru owner. What got me? Friendly Honda's reputation and the stellar ratings of Honda vehicles.
After purchasing a vehicle from Friendly Honda, I must say that my experience with the staff (especially Kasie) was unparalleled for access, friendliness, and assistance. Employees there received me with smiles every time I visited, and I remember Kasie even calling me once after business hours in order to help resolve questions for me. In addition, the Friendly Honda Rewards package is AWESOME! It's a bargain to get so much added value from the dealership, and I look forward to my first maintenance visit this May.
In closing, run a Google search on Friendly Honda. Check out the stars and number of reviews. I can faithfully say that the company deserves that standing every day by working as hard as they do for customers like me. As I said earlier, I was attracted to Friendly Honda because of their reputation. Now that I have bought from them firsthand, I look forward to many years as a loyal customer (including my next car purchase).
Chaz Goodman and the staff of Friendly Honda did a fantastic job helping me buy my new Honda Civic. Chaz was courteous, honest, efficient and seemed to genuinely care about making sure that my experience was as smooth and positive as possible. They gave me a great value for my trade-in, handled all registration and paperwork and had me driving out with my new car really quickly! I highly recommend Friendly Honda to anyone looking to purchase a vehicle.
Our good experience started when we inadvertantly walked into the wrong building at the dealership. We were courteously greeted and advised we were in the wrong place to actually purchase a car. The dearlership owner came out of his office and graciously offered to escort us to the correct place. In route we relayed a negative experience from a previous visit to the dealership. He indicated he would look into it and did, while we were still there, and came back to us to advise us of the resolution. The sales consultant we were assigned to was very personable, knowledgeable, helpful and efficient. We never felt any pressure to make a purchase quickly so he could move on to the next customer. He never once made us feel pressured or as if we needed to hurry through the process of test driving various cars or making the purchase/no purchase decision. Additionally, the Business Manager, who assisted us with finance arrangements and service/maintenace agreements, was also personable, efficient and effective. Both of these individuals were a pleasure to work with and, we are very happy with the Honda Civic Hatchback we purchased.
I found that the salesman, Hitesh, was extremely accommodating, patient and professional. Hitesh was able to answer every question that my wife and I had, and went above and beyond while dealing with us. Jeff and John also went out of their ways to assist us when they could. I found this dealership to be an extremely friendly and welcoming location. I look forward to using them for the service of my new vehicle as well as for future vehicle purchases. I would highly recommend this dealership.
I went to a few places but friendly Honda was by far the best place with excellent customer service. The whole experience was quick and easy once I chose the car I want, which my salesman Dane was great with explaining the car technology to me. I would highly recommend this place and look forward to returning here.
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