I bought two cars from them, both times it was a pleasure to work with Niello VW staff. I got my first used car in 2015 and had no issues with it, yesterday I trade in my old car and got another used vehicle for a great price. Planning to go back there in few years to get another car
Well was on the market for a used car saw couple listing that caught my eyes. So I decided to check out this place. Got there it was small lot. There were a cars that I was looking at Low mileage and good price. Got there took my time looking at the car..yet nobody came to say hi how u doing can I help u..to me I didn’t know if that was a good thing or bad I mean I like not being hovered but would like the acknowledgement I’m looking for a car and if there’s anything that they help. I didn’t know who the actual employee of the dealership we’re..I end up deciding not to purchase but in some ways I feel that that was their downfall.
Staff are very knowledgeable, courteous, friendly, and take care of even the little things that need being done. They give you a time frame for the work and meet it. If anything comes up they explain what was found and the options available to fix it.
I had the pleasure of meeting Mr. JamarBatista. He made me feel like a friend and he was able to give me the deal I needed that abled me to purchase my Honda Accord. Never once did I ever feel pressured by the staff to buy. I left feeling good about my purchase.
This was the first time that I ever bought a car online. It was pretty painless and quick. Emails back and forth were minimal. Once I found the car I wanted I made an offer-which of course was not accepted. Got the traditional sob story about how they wanted to sell the car but didn't want to lose money on it. The car was a new 2018 but this was November and the '19 models were already on the lot, so I knew that this car was costing the dealer $$$ everyday. The car was also manual transmission which most buyers don't want and so harder to sell. I made another offer and it was accepted. Filled out all the paperwork online so it was pretty much 2 hrs. at the dealership and I had the car. While I was in the finance office they detailed the car and filled the tank. My advice is know what you are willing to pay, stick to that price and be ready to walk away if it can't be met. There are always other dealers to go to-the dealer needs you more than you need them.
At first I was taken aback at the small location. But as I looked around further, I was impressed with the quality and variety of their vehicles. Mo and Nick were approachable, knowledgeable, and accommodating. I’d definitely put them on your A list when shopping for a high quality vehicle.
Sales rep Nathan Scott listened to what I wanted in a car, and showed a number of different models and options. This was a major purchase for me, one I had not made for a couple of decades. I felt like I had good advice, without undue pressure. He, manager Albert Palmer, and CFS Dominick D'Aurizio worked with me to get finance terms better than what I thought were possible going in, including reaching out to credit unions that could offer a lower rate than would otherwise be available. I was happy with the service.
Rickie was extremely knowledgeable and gave me a thorough explanation of every feature of the vehicle which I really appreciated. He identified my needs and executed on helping me with the perfect vehicle. Every staff member I came in contact with were extremely helpful and accommodating.
Thank you Amir, you and everyone that assisted me in the purchase of a beautiful Jeep Rubicon made everything go very smooth and pleasant :) Happy Holidays to you all.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.