I want to thank you for the excellent service that I was provided with yesterday. I usually dread going to any dealership to have my car serviced and prolong my visits as much as I can (this cannot be good for my car in the long run). However, the honesty and respect for my time that I received yesterday by John Berry has shifted my thinking, at least with regards to this BMW location. The outstanding service I received will definitely encourage me to not hesitate as much when I need to take my car in. Once again thank you!
The sales persons and finance manager were all extremely accommodating and I was not pressured to purchase add-on warranty products that go unused.
All-in- all, it was a pleasant experience and I would certainly consider AutoNation for future purchases.
I had a great experience at Driver's Select this past Saturday. I worked with Charles McCormick and I couldn't recommend him enough! He was very personable and knowledgeable about each vehicle. I felt like I could trust Charles and that he truly had my best interest at heart. If you're looking for a car, go to Driver's Select and see Charles!
Charles McCormick is truly a customer care oriented person I have ever met. Instead of trying to sale me as much as possible, he listened and fulfilled my needs with the most cost effective way. I would definitely come back to drivers selected to buy a vehicle because their customers care structure and particularly because of Mr. Mccormick's ethic and the cares that he provided. Thank you so much.
Oliver assisted me with a new purchase two years ago and it was an amazing experience! He has not been cut from the same mold as the typical car salesman. With Oliver, there is no pressure, there is no "but if you buy today ...", he does not overload me with Honda statistics, facts, etc., and he doesn't bad mouth other car brands or dealerships. I and my family will continue to ask for Oliver and if he's not there that day, we wait.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
It was great experience with Mr.Yong Kim and he was pleasant and patient, helping me make my final decision without any issue. I would definitely return to this dealership if I am in the market for another Honda at the end of my lease period.
Jesse was very helpful and made buying a vehicle a pleasant experience. We are from Kentucky and decided to give you guys a chance while in town visiting family. Jesse has made such a great impression that we will consider your dealership for all future vehicle purchases. Thanks and tell Jesse we said, ???Hi???.
I was given the most Amazing customer service. Keith Burr went above and beyond to make me feel completely comfortable and confident in my choices. Having dealt with so many sales representatives in the past I cringe to even think of having to deal with anyone other than himself. I will follow him wherever he goes! I???m also louder than Yelp and will continue to refer everyone in need of a car to him. Thank you Keith Burr for all that you do.
Keith was extremely helpful when I purchased my Accord and even with folllowup questions. Keith has helped me a few times with service questions and has always been there for me. I??? will and have recommended him to my friends.
Keith was great to deal with! Best experience ever!
by Faisal Mansour from DealerRater.com
October 3, 2018
Keith was very professional and great to deal with. He explained all the features in the new car and made sure I understood how they worked. Great buying experience!
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