I ordered an Audi Q7 remotely
The rep and financing manager were courteous and fast to process the deal. It took only a few days to have the whole contract signed and the car shipped. The car mileage and Carfax report were as displayed online.
I asked the rep if the car had no specific damage that I couldn;t see on pictures he said no but there were actually several scratches on the inside plastic nothing huge but still disappointing
The manual included was for another model (TT)
Overall a good experience with a courteous and responsive team I'd recommend working with them
Top of Best Owned car for myself I’ve purchased.
by Wanda Belvin from Bradenton, FL
January 9, 2019
I traded a 2017 Chevrolet Cruze for 2016 Honda Civic. There is a vast difference between the two cars and Dealerships. I love Hendrick’s Honda and my 2016 Honda Civic 💯
Alex and Ting were fantastic throughout the buying process. Ting found the vehicle that I was looking for and offered a competitive price. Alex served us through the test drive and explanation of vehicle features. Zack was great in the finance and paperwork stage. I give them all a ten for their efforts.
Reliable and beautiful
by ShenW from El Cerrito,CA
December 31, 2018
This car, in this level, has outstanding exterior, and as usual very reliable. The shortcoming I want to address is the noise isolation, it's very noisy in high way.
Wonderful experience & a very knowledgeable staff. Everyone welcomed me with warm smiles and professionalism across the board.
Amazing gas milage.
by PurpleLady#1 from Cogan Station, PA
December 19, 2018
When purchased I traveled 2500 miles a month for work. The gas mileage on the road of 44 plus miles was a big selling point. It rides nice and steers easy. Wish it was a hatchback as that gives you more trunk space.
Although I havent bought the car from them but i liked the overall process and prompt reaponses from shift sf. They brought the veichle to my door but i could not able to meet due to an emergency. This was handled very politly by the driver and appreciate it. Thanks
I only gave this dralership and average 3/5 mainly because of the wait. I had an appointment for 11am. I came at 1020 am and wasnt seen until about 11. So I waited almost an hour. I was also promised my car would be done before 1. I found that amusing and guess what. It was finished around 3. I also expected a complimentary carwash but I guess this honda does not do that. Somewhat disappointing but what can you do.
by MJ from Glendale AZ
December 18, 2018
This car is everything I want. Looks good, handles great, fun to drive, great gas mileage. It is very comfortable.
Beautiful color and style.
Ample leg room.
This car has good looking, and driving experience is also very good. There are too major draw back: the first is that I can hear too much noise, especially on bad roads, the other is that it's not very comfortable in the car, too much jolt.
Very positive staff from initial phone call to working with Finance and driving off the lot! I knew this was where I wanted to buy based on how straightforward and prompt Alex was, I shopped around and this was where I found the best deal.
Amazing customer service. Very friendly and extremely helpful.
Great First Car
by Willowfl from MIAMI
January 8, 2019
This is a fun, reliable first car for my 23yr old. She test drove it and fell in love. It has a sporty exterior and a comfy interior.
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