We bought our 5th or 6th vehicle from HOF and had a pretty good experience. It is always a challenge to meet on price but that seems to happen at all dealerships. Our salesperson was kind enough to bring the final paperwork to our home since we were unable to get to the dealership during their regular hours. (We live 2 miles from them.) If you need a vehicle ask for Raj- he delivers old style customer service like courtesy phone calls and he always follows up on email.
Good car for reliability
by Devpos from Sun city center, FL
December 20, 2018
I like the car very much however it is too low and hard to get in. It is also hard to park because the hood is long and low and you cannot judge the parking space or the sidewalk. I also have the hatchback version and find it very convenient.
Excellent salesman that take he time to explain all about my new Honda CRV. Financial person take he times to explain all about the finances. And the first Car payment when is due date and though whom I finance with. Thanks.
My dream car
by Love my CIvic from St Robert, MO
December 9, 2018
This car has everything that I wanted and more. I absolutely love this car and I am confident that I will be happy with it for many years. Thank you Honda.
The employees are awesome! They worked out a price for me in the car I REALLY REALLY wanted, and that alone made me feel a lot more comfortable. I was actually praying that they were not going to tell me, "Sorry, we can't give you a better price but, we can put you in a different car." No one wants to hear that, especially if you have your heart and mind made up on specific one. The sales professional that helped me went out of his way to get me the car and knew a lot about the car I was buying. Thanks for making it fun and easy to buy a car.
Fun to drive!
by Wendylovescars from Crystal Lake, IL
December 19, 2018
I drove the Civic Sport Touring 3 times. And every time I had a blast driving it! There are lots of amenities for a car at this price point. The hatch has plenty of room for golf clubs,boxes, suitcases with room to spare!
I was deciding between this car and the VW Alltrack. Honda has the reliability, great gas mileage, Honda Sensing safety features. I wish it had a pano roof and a jazzier interior. All black is dark and drab,but good quality. Just so much more for the money. Alltrack does not have real leather, but Honda does. Taking delivery in February 2019. Sonic grey pearl sport touring!
Leo and Bryan were great to do business with. They both came in on a Sunday even though their dealership was closed. There was no pressure to buy and they were willing to wait while I made a decision and ask about other cars they had in stock. Very professional and very good customer service. I’ve already told people I know looking to buy a car to check out the dealership.
I never been through such a smooth process in purchasing a vehicle. I would like to thank Adrian, the car salesman, no pressure, no haggling. Adrian was straight up truthful, honest and knowledgeable on getting me the best car for my investment money. Also, I would like to thank Calvin the financial officer who worked endlessly to get the best possible low interest rate for me. I'm a loyal guy to people who treat me right. I'm definitely gonna come back here for my next car purchase. Thanks you Adrian and Calvin very much for your professionalism.
Civic Sport Hatch FUN
by Cargirl38 from North Ridgeville, OH
November 25, 2018
Awesome, fun and entertaining car. Sport pkg allows for some incredible speed and control. I have a CRV tranny which is a little different getting used to feel wise, (Sport model has paddle shifters) when in ECO mode is a little chuggy; however, out of ECO and engaged Sport mode allows for a seamless and super fast shift. Although, I wish Honda kept the e-brake lever instead of the e-brake button. Can go 0 to 60 in 5 seconds. The body styling is superb, gives it a much more aggressive look both front and rear. I have the all black exterior. Gas mileage is very good, I average around 35-38 mpg. 10 gallon tank will take you roughly 335 miles. I have had some issues with the body trim peeling paint above the windows on all the doors; however, Honda replaces without question. The rims are a bit "soft" metal wise; however, I'm used to the heavy duty construction from a large truck. The interior styling is rather nice for what it is. I am a fan of the Type R interior style with the red trim; so, I just installed the trim in my car. I will say that the plastic interior pieces scratch very easy and so does the entertainment screen. The interior as a whole cleans very easy and poses no worry on stains. Overall great car for the money, I am very happy with it.
They were very polite and helpful allowed me to just look and ask questions. No stress or pressure. When it came time to go over numbers they were low pressure and got straight to the point.
Come on.. it's a Honda so you know it will last!!
by RegT from Edmonton
January 12, 2019
This car has exceeded my needs and expectations. Even for an LX edition it still has extras like A/C, heated seats, tinted power windows, hondalink and appleplay capabilities and is just an overall user friendly reliable car. Mine is standard which was hard to come across nowadays and still has that classic smooth honda shifting I remember. Going from a Dodge Ram 1500 which was in no way reliable this car is a godsend and allowed me to get out of vehicle debt simply because it won't leave you stranded with the proper every day maintenance and tlc. Buy it, you will not regret your decision.
Traded in my M Benz for my Honda Civic ex turbo
Absolutely love everything about it!
So many more options and great ride !
Very reliable , roomy , super gas mileage , sporty looking , quality outstanding !!!
Love my Honda Civic
Oliver has helped us with 4 purchase over last 5 months. He truly considers and fulfills customer needs and satisfaction over his own commission gains. He does not try to sell something that gives him the highest benefit but only what is best for customer. He takes the time to research all possible solutions.
You Can Depend on a Honda
by the skinny guy from Danville, CA
November 28, 2018
Even more than my previous 2006 Honda Civic, my 2017 Civic is impressive for its consistent performance and reliability. My only disappointment is that the bucket seats are not as comfortable as they might be. I drive a lot and my posture has been adversely affected by the unusual shape of the driver's seat.
Kyle Patterson was extremely helpful and patiently answered all of my 1000 questions. Every interaction was on time, easy, and positive. Also, shop hours work well for before or after work.
Fantastic Car from All Points of View
by AdamH from Nashville, TN
November 28, 2018
I've loved this car! Extremely reliable, extremely comfortable, and very good looking. Bought this car as my old one was going out. Planned for the future and new civics last forever. This one is no different.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
You can't go wrong with the new Honda Civic
by TGriggs68 from Covington GA
November 19, 2018
This car exceeded my expectations. It not only has plenty of leg room, but the gas mileage is unbelievable (34 mpg)! I was even more blown away with all of the extras that this car has to offer; moonroof, heated seats, passenger side view camera just to name a few. I simply love-love this car!
I took my Leaf in for a recall, which was actually an update of the Carwings service, and the service department said they would do an inspection of my vehicle also. I totally expected that some things would be found to "repair" as my experience had been at other dealerships in the past. Blake reviewed the inspection report after everything was completed and showed me that every item on the list checked out as "excellent". I was shocked! Thank you Bellevue Nissan
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
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