We take our van there after many years of us going to our dealership we realized that car sense is a reliable and trustworthy company who are honest and have fair prices. We highly recommend this dealership.
NICK was my salesman. I would recommend him all the time. Work with me taking the time to explain everything also going over all the tricks and new stuff the vehicle is capable of doing with it being a new 19 tundra.
I called ahead before my appointment to let them know I was traveling to the dealership. When I arrived they had the car parked out front already warm and ready for my test drive. Negotiating was a breeze. The salesman and sales manager were very transparent and honest during the negotiations. I would definitely recommend Kenny Ross Subaru.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Sales manager Mr loughner was very professional, told him what i was looking for and he personally took me to another of their lots and found my car I described in 5 to 10 minutes,,, he then introduced me to salesman Bob Swartz who made the deal happen. Great manager and great salesman which made my experience buying my vehicle very pleasant. Thank you both for making it easy to buy my vehicle
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
We arrived at a very busy dealership on Black Friday, expecting a long wait. Immediately, we were greeted by the sales manager and within a few minutes Kitty introduced herself and we were test driving a vehicle. We were treated fairly and the whole team provided exceptional and professional service.
Went to honda north looking for a used car, was not expecting to find something in our price range. Found a 2012 toyota in excellent condition the sales man we dealt with was Bob Napoleton. He was gracious, took his time and answered all the questions and concerns we had about the car. Bob even worked with us with a few items that needed to be addressed. We were not pressured or rushed in any way he just wanted us to be sure we were happy with the car before we purchased. If you want a fair deal and an honest person see bob . we are very happy with the car and the way we treated from beginning to end.
Excellent dealership, easy to deal with. We were in and out in no time. The girls on the phone answered all of my questions when I first called in. When I arrived, two salespeople helped my wife and I because they were pretty busy. I was pleased with how quickly we were in and out, and how professionally we were treated. Thank you!
I was looking for a Fit for a commuter car. I reached out to a few dealers online and Scott was quick to respond and able to offer me a great deal right around the corner from home. I stopped in same day and they have me a more than fair trade offer and we put it all together. I did not know anyone at the store, but I will certainly be back. Scott and Dave were great.
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