My husband and I worked with TJ when we bought my car and we knew we wanted to go back to him! He is personable, caring, and always willing to go above and beyond for us. He even came in on HIS day off to help us buy our newest car! We appreciate him and all the employees at Patty Peck! We plan on being with them for a long time!!
I bought a nice almost new convertible and have been enjoying it all summer long. Here is why: VALUE: The vehicle was priced competitively making it hard to resit when compared to similar vehicles. THE VEHICLE: Even though it was prominently noted that the vehicle had a branded title, the dealer mentioned upfront once again to ensure that I am aware and fully understood what this meant. This made me feel that the owner had nothing to hide and actually wanted to ensure that I have all my concerns addressed. Nonetheless, I took the vehicle to the local authorized dealer to an independent inspection. The evaluation had no remarks nor anything new that Cobra Motors would not have told me already. THE DEALER: I plan on coming back for another vehicle as I was impressed by the buying experience I had the first time. For example, I was from out of town so the dealer worked around my schedule to accommodate me in test driving the vehicle without putting any pressure to buy it on the spot. I ended up buying the vehicle a few days later after convincing myself that I wouldn't find anything better of a value.
That being said, Omer and his family is pleasure to work with. They are easy to reach and I felt comfortable before I even met them in person. That is real customer service. Thank you, Cobra Motors. I have been recommending Cobra Motors to my friends in Chicago.
Quick, answered all questions, explored wants/needs, took good care of me. Ron was awesome, he had 3 deals going on at the same time but checked in with me and knew I had limited time. He got me in and out of the whole transaction in about an hour.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Wanted to have a utilitarian vehicle. The 2015 Impala was an excellent car but I need a vehicle to take my daughter on adventures and then become dad again when needed. Chip, the manager and finance associate were great. They worked so hard to get me in the vehicle I wanted. Thanks to all.
Excellent Certified Pre-owned Car and Great Service
by Mike from DealerRater.com
October 18, 2018
We found the Honda Accord 2016 with the great drive, low mileage and fair price. Eddy Mondesir helped us a lot to find a car to fit for us. He also friendly and service mind. It's no pressure at all to buy a car over there. The sale manager explained very well about the cost and financial, and also sincere to us for showing the price from KBB and carfax to compare with their dealer. It's very impressive! We are strongly recommend this dealership.
Saw the car online. Looked like a good deal. Read some not so great reviews about this dealership but liked the price point for the vehicle year and low mileage so gave them a shot. Tremendously pleased with the car, the experience, and the staff. Josh sold us the car and Ryan, the manager, filled in when Josh was closing another sale. Very informative and considerate gentlemen. I was pre-approved which made the process smoother. Also received great value for my low mileage trade in. Plan to return for my next purchase.
Customer service was outstanding. No pressure at all from Scott, Phillip or Robert. Easy process and they met my purchasing requirements. Definitely recommend stopping by and speaking to them if you???re in the market. I already miss my Jeep Wrangler but the Cherokee is a great alternative.
They were very polite and helpful allowed me to just look and ask questions. No stress or pressure. When it came time to go over numbers they were low pressure and got straight to the point.
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