GORDON MCEACHIN IS AN AWSOME SALES PERSON. I CAME TO HIM WITH PROBLEMS THAT I DIDNT THINK THAT HE WOULD BE ABLE TO HELP ME WITH AND HE JUST......DID! NO PRESSURES... NO JUDGEMENTS... JUST TOTAL AWESOMNESS! ALSO DELT WITH DALE WARD. HE IS THE SAME WAY! NO PRESSURES. NO JUDGEMENTS... HE EVEN HELPED ME PICK THE CAR THAT WAS BEST FOR ME! 😀 I WOULD ABSOLUTELY RECOMMEND THIS DEALERSHIP AND THESE TWO AWSOME PEOPLE! THEY ARE FANTASTIC!
After doing my due diligence on a 2018 CR-V touring, all I had to do was find a dealer that would give me a good deal and Breakaway was the best of those who I worked with. They made it an easy buy and Brian got me a great deal on the tinting that I wanted with their outside place they use. He took care of me in all aspects of the process. The only negative was the guy in the business office. We felt like he wasn't totally prepared for the sale and rushed through the process. When it came to the extended warranty offer ( ridiculously expensive) he made us feel like very uncomfortable why we didn't want it from them. I love all of the new safety features and this vehicle might be the best one that I have ever owned. I did find a much cheaper ext. warranty from another Honda dealer in MA (on-line Honda forums) that would fit in our budget for about 1/3 the cost - not as inclusive but very good and from Honda. You can wait until 1 day before the car's 3 yr warranty expires and still buy it.
great salesperson and so far a terrific dealership
by jra from DealerRater.com
November 26, 2018
Just bought a 2018 Accord and couldn't be happier, albeit i just drove it home. Nevertheless, the purchase experience was one of the best I've had and I've purchased about 23 cars to date. Look for Christine Brunt. Knowledgeable about her products and a pleasure to work with. After 12 years she knows the Honda line inside and out and proud and happy to sell the cars and the dealership. As I said I just came home so i don't know how Breakaway will perform over the long haul, but first impressions are great.
As a busy working Mom, Derek made this process perfect and within my schedule. He answered all my questions in a timely manner (even the silly questions). He made everything happen on my schedule and the signing and pick up of the vehicle only took 20 minutes! Great guy to work with! He even put my car seat in perfectly! Derek was fantastic! Everyone should have a car buying experience with him!
My husband and I purchased a 2018 Honda Accord last week. We were fortunate to have Aaron Craige assist us. He was super well-informed, answered all our qurestions, and was extremely friendly and polite. He could not have represented Dick Brooks any better!
Chris was absolutely amazing! I explained my situation to him, my car had been totaled by a drunk driver and the persons insurance company was giving me the run around. I had zero credit and was honestly ready to call it quits, I didn???t think I???d be able to get anything at all. He went above and beyond and made some phone calls to the Honda financial office. And at the end of the day he had me driving off the lot with a brand new Honda! This was the best car buying experience I???ve ever had. I would recommend Chris to anyone!
Carmen was excellent. She guided me every step of the way!!!!! Even when I was not sure that I wanted or deserved what I was being offered she sat with me and explained, detailed and reassured me of why that was the car for me!!! Thank you Carmen and Kenny!!!! You guys are the best!!!!
Carmen was an excellent sales person. We had originally gone in to discuss trading a car for a used car. However, after explaining all our options, we were able to drive away in a new car. We were able to achieve more than we anticipated.
Thank you so much for my awesome car buying experience from Chris & Michelle at Piedmont Honda of my 2016 Dodge Challenger RT Skat Pack. I also want to thank the manager Tom and the assistant manager Stuart for out friendly experience I would recommend anyone to buy a car from them for a friendly buying experience!
Vic Bailey's Internet Sales Mgr, John Carter, was very responsive and easy to work with. He got me all the information I needed and helped me work with their Business Mgr to get the deal put together I needed. He made the whole negotiations and purchase quick a simple since we new exactly what we wanted.
The customer service was excellent. BUT... I have been to other service dealerships where they have much nicer facilities for customers waiting for their car to be serviced. Nicer waiting rooms with complimentary snacks, USA Today, and computers. Please consider upgrading the facilities.
Our new 2018 accord had a major problem with its fuel injectors. The folks at Vic Bailey got us in and out in no time and provided a loaner. Our ride seems to be fine now.
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