Oil change & tires rotated took about 1.5 hours like they said. Nice waiting room internet connection, coffee, Service has always been very good, bringing our CRV there for 6 years. Prices are reasonable. Military vets get a discount on service.
I love my car
by Channeling Danica Patrick from Lincoln, Ne
January 11, 2019
I had to order this since it has a 6 speed manual transmission. It shifts like a dream. The only thing is I am shorter and the seat is built for a larger person. It has heated raciing mirrors, an absolute must in the midwest, a killer radio and an amazing heater. Tight handling and hugs the road.
HAve brought my car in at least 2X year for 15 years. Michael Feltman is always competent and realiable and i'm always glad when he's the one i deal with.
by Pilsbury24 from Fishers
January 7, 2019
I have had several Honda and they just keep getting better. This 2018 hatchback is the best civic I have driven to date. Its quiet, quick and the cvt transmission seems to be better than the three previous models
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Love the reliability of my Honda
by SamJan from Irvine, CA
January 12, 2019
We only own Honda’s for their reliability, price, sleek exterior, and comfort. I trust the brand. We depend on the car immensely. I’m very happy with our purchase.
I worked with Samantha Boyden and she is a great service consultant! Definitely recommend the Honda City Chicago to others!
by no honda from bellmore,ny
December 28, 2018
i leased a 2018 honda civic. i had it for 2months.on the ny state thruway on chrisoms eve. it suddenly rapidly accelerated causing me to crash 500 feet into the woods. i begged honda to please investigate the car to see what malfunctioned. a woman name marion(a highly trained robot) pushed it under the rug. they will clearly wait for deaths to occur before they review it. don't let that be you and your family.
Manny my new sales guy was amazing. He treated my wife and I like family. He made the options available to us so clean and concise. He explained every point and change in the car purchase to us. He left room for asking questions when we needed to do so. Manny was the best!! The finance guy was cool with explaining the details of how and what was needed to be done for the our new vehicle. It was a pleasure to work with him too.
First new car I’ve bought in a long time
by Josh 7 from Pomfret, Maryland
December 28, 2018
I had a Honda years ago. It was a great car but had to trade in for a bigger vehicle. Driving a new Honda was even better than I remember. Very happy with my purchase.
One of the best experiences we had buying a car. We went in just to take a look at a used SUV. It was listed as the second best price with the 3rd lowest miles around. Thought it was too good to be true.
We stopped at the dealership and went straight to look at it. Very good shape for the year. Went in to ask to take it for a test drive and was approached by a Salesman Alec Polivka. Great young man, easy to talk to and polite. Gathered our information, pulled the car around, and went along with us for the drive. After getting back, we started the 'dreaded' process of negotiating a price. Not the bad experience you hear horror stories about. This is where we were introduced to the Sales Manager.
Brent Reeves came and asked what he could do for us. He wanted to close the sale. We had a little give and take, but came to a price that was where I wanted to be at for the total price. Again very polite, easy to deal with, and quick with any answers to our questions. Now I have to say at this point is where I started to get nervous. I have read other reviews that the finance department was not up to rest of the standards of sales department.
This is where George Othon came to get us to give us the low down on the final price and payments. Accurate, efficient, easy going, and funny. We didn't want any extra warranties of protection added to the costs of the purchase. I was relived when we did not get the hard sell on trying to get the add-ons at the end of the sale. Payment was less than what we were quoted before on the sales floor. This was a pleasant surprise, usually it goes the other way at dealerships and try to squeeze every last cent out of the deal.
The only odd part was the layout of the inside of the showroom. This is so low on the list I didn't even want to mention it. I don't believe everything in the review should be positive, but I needed to stretch to put in something that I didn't like. I may or may not receive the best deal around. It felt like I did and it was in our budget. Our last car was purchased at the Elgin McGrath location. That was a average experience where this was a great experience.
Sporty, safe, fun to drive
by Sporty Girl from Raleigh, NC
December 27, 2018
I love the exterior and interior styling of this zippy little sports coupe (I bought the LX, which is not the sportiest, but it's got similar lines and looks great). I love all the modern features and it's truly FUN to drive. The safety features really impressed me, as does gas mileage. Just a great, reliable, economical car to own and drive.
Prompt and fast follow up. Very nice sales woman returned my call and answered my questions about the vehicle. Everything was done by the time I got there and the manager was very accommodating to my family's needs.
Most enjoyable car I've owned.
by MikeBPhx from Phoenix, AZ
December 27, 2018
This car is comfortable, stylish, nimble but smooth and peppy. It has outstanding gas mileage. Took a 6500-mile road trip through 16 states with average gas mileage over 41 mpg. It the most fun to drive of any car I've ever owned.
I just purchased a Honda HRV from McGrath. The customer service was awesome!! Darek Smorczewski Is the man to contact. He’ll make it a comfortable purchasing experience! In addition, all the McGrath team very nice and eager to help you. Thank you!
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