Searched online for used truck they had one close to my price range worked with Stephen internet sales . He answered all my question s and negotiated a good price . Went to take on test drive worked with Steve in sales who was also very helpful .Bought the truck process was in a very timely fashion. Emailed with couple questions several days later replied same day . experience was very pleasant
Top notch, Chris Mackes is a true gentleman and is very knowledgeable of the product. I assisted an older family member purchase a new RAV4 after hers was totaled in a crash. I contacted Chris via email with a quick response and two telephone calls I received my best price from him and made the deal. We traveled 85 miles to the dealership where the car was prepped, and ready to go. Upon arrival unlike other dealerships the price quoted was the actual price. The entire process only took one hour and fifteen minutes. There were no high pressure finance room scare tactics or shenanigans. Chris was very patient explaining the new vehicle features to my family member. All in all a great experience.
I was looking for a awd suv for my daughter and found a crv in my price range. The process was pretty quick compared to previous experiences at other dealerships. What made it a pleasent experience, is that they didn't make me feel like this was the last car on earth and had to buy that day. Would recommend 100%
our sales person, James, was very knowledgeable and professional in his dealings with us. we had a bad experience at motor world in wilkesbarre and james and his manager did everything to give us what we wanted.
Have been shopping around for a new Honda Insight for a few weeks... Luckily, Hazleton Honda had several. The whole process was very smooth, prompt, and low pressure! Will definitely recommend Hazleton Honda to friends and family in the future.
Great people at this dealership. Just wished they took car of their cars more. Bought a 2007 Jeep Liberty and in 4 days my powersteering went out. Now within a month now i have something going on in my reer. Constant sqeaking and Scrapping sounds. These cars sit for a long time and dont get moved very often. So they just catch rust.
I was looking to upgrade my current vehicle with a newer model of the Ford Escape. I found the vehicle I was interested in on Fairfield's website.....came in, test drove it and took it home the same day.
My husband and I were looking for a SUV for our family vehicle, and Fairfield had the Jeep we purchased as a local trade. Fairfield is a family, friendly environment that goes out of their way to ensure the entire family is comfortable during the buying process.
Service was completed much quicker than expected. Passenger side airbag was serviced per Honda recall, and multi-point inspection was completed. I did not expect this inspection, but was quite pleased with it.
Kory seems like a good guy. But I was really surprised how little Fairfield was to work with me on price / financing / etc.... considering my family has bought a few cars there and I know people in the area. Mind you, per KBB we got a fair deal on the 2015 Pilot. Hopefully it lasts us! But most of all I was very disappointed in the fact we got one key and that was not disclosed to me ahead of time: We need at least 2 keys and would prefer an additional valet key. But 2 keys is standard and I think it was intentionally kept from us. I would very much appreciate a $200 refund so I can have keys made.
Awesome Experience in Service-Sales a different story
by NICHOLAS.PAGLIARO524 from DealerRater.com
December 1, 2018
Service Department is awesome. Sales Department was terrible. I ended up purchasing a Pilot Elite at Faulkner due to Sales person perception that I wasnt buying. Lost a sale but gained a service customer.
Like a lot of people buying a car is not at the top of our list of fun things to do, but Rob and the staff at Fairfield make it as easy as possible. This is our second car purchase from Fairfield Honda and Rob Olmo helpled us out on both of our purchases.
we had a slow leak for over a week. low tire pressure would come one, we would add air and then recalibrate. I called early Tuesday morning and said this was the only day I had off and they had me in at 2:30 same day. Within an hour the tire was fixed and we were happily on our way. The service guys are always pleasant and informative about what is occurring.
I recently purchased my third Nissan Murano from Blaise Alexander Nissan. Since the car I wanted was not in their inventory, they quickly found and transported that car to their dealership. The sales people have always been very helpful and I know I will get quality service after I buy the vehicle.
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