Sussex Honda is the most honest and straight forward car dealership. The price they quoted me, was the price I paid. No hidden fees. They even delivered the car to my home - an hour an 20 minutes away. Erica and Danny are a true pleasure to work with. I would absolutely go there again.
I typically hate the car buying experience because of the pressure and "additional costs" that seem to appear at the end. but this was one of the best experiences ever. Frankie, Pete and Michael were all fabulous. There was no pressure and Frankie worked with me through the process. Pete went over the features of the car in great detail and Michael had all of my paperwork ready when I got there. Everyone was a pleasure work with. I plan to be a customer for a long time! I love my new car!
Chris B. is the best sales person that I have ever dealt with. I looked at 6 different dealerships for a new car. I have traditionally been a Chrysler customer. Chris' demeanor, professionalism and sales techniques brought me back to Honda and enabled me to lease a Honda CRV. Chris helped me to get a good deal and spent a lot of time with me answering all of my questions.
Honda, you are fortunate to have such a fantastic employee! He is an asset to the Newton dealership and to the Honda Corporation!
My wife and I bought a 2016 Honda Civic last week and we worked with Chuck. Not only was he a wonderful and educated employee but he was also very humble. He listened to what we wanted and delivered just that. We also were able to chat with Mark who I believe is a manager there and he was beyond helpful. Both Chuck and Mark made the whole experience so easy for us and we are very grateful for it.
Although the vehicle sold before I could get there (didn't put down a deposit), this dealership accommodated everything that I needed. Price that I wanted was agreed upon via email, which some dealers won't do. No complaints.
Had ANOTHER amazing experience with Brian Brigliadoro. Second Grand Cherokee lease within two years and he outdid himself! Brian came through with a fully loaded top of the line Overland with every specification I asked for, and then some! He kept my payment under what I expected. HIGHLY recommend doing business with Brian!
My experience with Charlie Perna was superb. I didn???t want a hard sale and I didn???t think I was ready to buy...but his personable and knowledgeable presentation of the facts changed that. It was a non-stressful experience that ended with me leaving with a new CRV. Managers, office Staff and finance people were all polite and gave pertinent information. I will definitely share my positive experience with friends! Thank you to all who participated especially Charlie!
I went to this dealership looking to buy a CRV. Our salesman, Jose, was extremely knowledgeable and helpful when it came to helping me pick a car. I wasn???t expecting to leave with a car the same day, but the whole process was fairly quick and painless. I drove off the lot with the car that day! I would definitely recommend the West Caldwell location if you???re looking for knowledgeable staff and efficient service.
My experience was very good when choosing Route 23 Honda. Although my favorite service person, Poppy, is no longer there I still find it pleasant. The only problem I had is it seems they just don't have enough help at the "busy" times - morning and evening and Saturdays. Everyone there is polite and knowledgeable but you could tell they are stressed. I like the sales dept and also the service. I have no further complaints and would continue using them.
David Yoon and David Reilly worked very patiently and professional with me to buy a SUV at this dealer. I can tell there are great salesman in this place talking to other clients. They give us many options and help me find the best deal possible. The service was great and they did not push us to make a hurried decision.
I finally got to actually buy a car from these guys. Had been looking but wasn???t ready and still have excellent service. I went there today not looking for specific car but I New these guy would have or find me something that fit my needs. No pressure family feel is why I returned. Everything up front no games and help me with a loan with not so great credit after so problems. I would come back and absolutely recommend. Also thanks for champagne guys!! Have a great thanksgiving!!
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