My husband and I had a great experience overall at the Honda of Hackettstown. Everyone was very pleasant including our representative Kamal, he made this process go not only very smoothly but in a great timely manner! He worked his best to meet our needs and we couldn???t be more appreciative. Thank you Kamal! :)
I would like to thank Robert Nylund for one of the best experience in buying my new CRV. I appreciate how friendly and accommodating Robert and other staff members were during my time at the dealership. Thank you for answering all my questions and giving me a great deal on my new vehicle. I would definitely recommend your dealership for its high level of professionalism and overall positive experience. HAVE A GREAT HOLIDAY!
Kai'Sun and Terri went above and beyond to make this a wonderful and positive experience. Friendly and professional. I got a great car and a great deal. I would definitely recommend their services to friends and family. Keep up the great work guys!
I started my search for a car, for my daughter about 3 weeks ago. I went to a few places in Mine Hill NJ, Newton NJ and looked on line. I heard great things about Honda of Hackettstown but you have to search around. So, after our visit to the other dealerships...we finally made our way to Honda. We should have just went to Honda first. We met with Kamal and test drove a couple of cars. After figuring out what my daughter wanted, he found her the perfect car. She ended up with a 2015 Honda Civic 4 door. She absolutely loves it! Car searching and purchasing can be a pain, but Kamal and Thom made it easier. They were so nice, courteous, helpful and assisted us in making the right decision. I highly recommend Honda of Hackettstown and Kamal! They go above and beyond for their customers. Not only is the customer service great but they provide refreshments and snacks. Car searching can cause hunger. Lol! In all seriousness, go to Honda of Hackettstown. You will NOT be disappointed. I am going back next summer to trade my Hyundai for a Honda Pilot. It's nice when you can find a place where the people are truthful and courteous. I will forever be a reoccurring customer.
Having spent only a few minutes speaking with Rob Nylund I felt like we were old friends. I drove from 2 hours away to purchase the vehicle and Rob showed a sincere interest in keeping the process moving quickly and efficiently. Vinny kept the process moving and within a few minutes the financing paperwork was done and the keys were handed-over. Ronny also went out of his way after the sale. As an owner of a Jeep himself, he spent time explaining some of the finer details of the Jeep I had just purchased. This was without a doubt the most pleasant, stress-free, and efficient vehicle purchase I've encountered.
Great experience: The staff is friendly and knowledgeable. Service has been excellent as well, I have had my other vehicles (not Hondas) serviced here for several years due to the convenience and quality. This was my first purchase, and Rob was Great, no pressure, fair, and a pleasure to deal with.
Sussex Honda is the most honest and straight forward car dealership. The price they quoted me, was the price I paid. No hidden fees. They even delivered the car to my home - an hour an 20 minutes away. Erica and Danny are a true pleasure to work with. I would absolutely go there again.
The staff made the experience about as painless as an expensive auto repair process can be.
A new e-brake install was at first adjusted too tight which caused a smoking caliper within a few miles of leaving the shop. Although the shop had just closed for the night they had me turn right around and made it right within about a half hour or so. I would expect no less really, but it was good that they were there, made it right, with a smile, and sent me on my way.
You also pay through the nose. But I guess that's to be expected from a German car dealer in Bernardsville NJ. Oh well.
Thank you Koch Toyota!! Thank you Chris Cahill for taking th
by Calgary Blue19 from DealerRater.com
December 3, 2018
Thank you Chris for taking the time to show us our new truck and showing us the dealer facilities. It was a pleasure talking to you. THE TRUCK LOOKS GREAT IN THE CALGARY BLUE. MILLIE AND I HAD A GREAT EXPERIENCE WITH THE TEST DRIVE AND ALL YOUR HELP.. THANKS TO BOB BOZARTH FOR WORKING HIS MAGIC!!!!
My experience with Charlie Perna was superb. I didn???t want a hard sale and I didn???t think I was ready to buy...but his personable and knowledgeable presentation of the facts changed that. It was a non-stressful experience that ended with me leaving with a new CRV. Managers, office Staff and finance people were all polite and gave pertinent information. I will definitely share my positive experience with friends! Thank you to all who participated especially Charlie!
I went to this dealership looking to buy a CRV. Our salesman, Jose, was extremely knowledgeable and helpful when it came to helping me pick a car. I wasn???t expecting to leave with a car the same day, but the whole process was fairly quick and painless. I drove off the lot with the car that day! I would definitely recommend the West Caldwell location if you???re looking for knowledgeable staff and efficient service.
My experience was very good when choosing Route 23 Honda. Although my favorite service person, Poppy, is no longer there I still find it pleasant. The only problem I had is it seems they just don't have enough help at the "busy" times - morning and evening and Saturdays. Everyone there is polite and knowledgeable but you could tell they are stressed. I like the sales dept and also the service. I have no further complaints and would continue using them.
We had a great experience with frank at star auto mall on Nazareth pike. Thank you frank for finding us the right vehicle for our needs. It was a pleasure working with you. We will definitely tell our families and friends to come see you if they need a vehicle. Thank you frank
I finally got to actually buy a car from these guys. Had been looking but wasn???t ready and still have excellent service. I went there today not looking for specific car but I New these guy would have or find me something that fit my needs. No pressure family feel is why I returned. Everything up front no games and help me with a loan with not so great credit after so problems. I would come back and absolutely recommend. Also thanks for champagne guys!! Have a great thanksgiving!!
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