Sales team is awesome.. service & repairs is awful
by NIKHIL DIXIT from WOODINVILLE
November 9, 2018
Oh the service shop really needs to improve. I bought a new xc90 2018 from sandberg volvo; it was a loaner and interiors were smelling bad. Sales guys promised that car will be detailed and there would not be any trace of foul smell. I took the delivery on 10/10/2018 and that foul smell was replaced by another smell that kept giving me migrane. I went back to sandberg and they worked on that odor to replace it with another bad odor that didnt give me migrane but my wife wouldnt sit in the car or take it out with her friends feeling ashamed of that odor. It has been almost a month now and sandberg has still not resolved it. I love the car but find volvo service totally unacceptable. would not recommend others. Such a fine car but poor volvo service is doing a favor to its competition.
Come on.. it's a Honda so you know it will last!!
by RegT from Edmonton
January 12, 2019
This car has exceeded my needs and expectations. Even for an LX edition it still has extras like A/C, heated seats, tinted power windows, hondalink and appleplay capabilities and is just an overall user friendly reliable car. Mine is standard which was hard to come across nowadays and still has that classic smooth honda shifting I remember. Going from a Dodge Ram 1500 which was in no way reliable this car is a godsend and allowed me to get out of vehicle debt simply because it won't leave you stranded with the proper every day maintenance and tlc. Buy it, you will not regret your decision.
Was completely seamless. Walked in and the service agent knew who I was, why I was there and gave me a little tour of the facilities also. Felt very personal and like a well refined process.
Honda Covic is the best car I’ve ever driven!
by Lmoxey from VIrginia Beach Virginia
January 4, 2019
I love my Honda Civic from Hall Honda Virginia Beach! It is comfortable, looks great, drives well, and has great gas mileage. I have had no issues with the car and the dealership has been awesome with routine maintenance and any other questions I have had. I get compliments on my car all the time and I wouldn’t pick a different one!
Great people, my truck is well taken care of. Have gotten many years of dependable service by having Harris Ford do most of my maintenance. They don't oversell you on things you don't need.
Good car for reliability
by Devpos from Sun city center, FL
December 20, 2018
I like the car very much however it is too low and hard to get in. It is also hard to park because the hood is long and low and you cannot judge the parking space or the sidewalk. I also have the hatchback version and find it very convenient.
I am known for being kind of thrifty with my money, so my daughter and wife were shocked when I bought a new CX 5 from Alberto and then, after liking it so much, I went back the next day and bought a CX 3 for me (CX 5 was for wife). I think Alberto was surprised too, but he came in on his usual day off with no commitment from me to purchase a car. I think he saw something in my eye and he knew he could sell me a second car. He is very pleasant to deal with and most of all, he knows what he is selling, he knows the technology, the engines, weather it is a CVT transmission or which models have a turbo. As a retired engineer, I might ask a couple more slightly technical questions than the average person but salesman should know that stuff, Alberto does. He is very friendly and low pressure. I am glad to have met him and very glad to have bought two cars from him. Alberto says Mazda has been good to him, I hope so because they don't all come like Alberto!
As expected the Honda Civic 2015 was reliable
by SarahN from Kansas City, KS
January 2, 2019
I leased this vehicle for 3.5 years. Never had any issues. Avg 37mpg. Great car for my 50 minute commute. Just needed a bigger vehicle otherwise I would have purchased.
I was stunned that the overall dealership score on Cars.com was so low. I bought a new 2017 VW Passat here at the the start of March and even with the credit challenges I presented the sales team was able and willing to work with me on getting me into the car I wanted at the terms I agreed to. They had my deal lined up before I walked in the showroom on Friday and in only a couple of hours I was driving home in the new car.
The only thing I dinged them for on the buying process was the support staff did Federal Express my financing to the wrong bank which did lead to a few days of delay. But other than that minor blip these guys are amazing.
I love my honda
by Aidee rivera from Houston, TX
January 8, 2019
I really love how reliable it is, I feel like I can really trust it and I have had no issues with it since I leased it. Once my lease is done I plan on keeping it!
Great dealership. No pressure, didn't get swarmed by salesman, and was very fast during the whole process. I'm in love with my new 2018 Honda civic. Cal was awesome and Tim was great! I would definitely buy there again!!!
best road car I have every had!!
by Jeffrey S from Tucson, AZ
December 14, 2018
I have done many road trips with this car and have been more than satisfied 100 times over! I knew I always wanted a Honda and will buy another in the future.
Ed Molina was very helpful, he help us very much. He work very nice during and after the process to ensure that i was happy with my new car. Ed Molina is very professional, courteous and friendly. He provides excellent advice about having a new car. Honda of Kirkland is amazing. Thank you Ed Molina
Great First Car
by Willowfl from MIAMI
January 8, 2019
This is a fun, reliable first car for my 23yr old. She test drove it and fell in love. It has a sporty exterior and a comfy interior.
Have a long very satisfying relationship with Honda of Kirkland. Stopped by last week to just take a look at the used Honda Accords available. Met Jin Sato, looked around and ended up purchasing a used Honda Accord that same day. He was very efficient and honest and took very little time to complete a fair deal. I wouldn't hesitate to use his services again.
by hortoncnn from Sacramento, California
January 2, 2019
Can't beat a Honda. I love my Civic. Drives great and gets good mileage. Comfortable once you are in, a little difficult getting in and out.
Chris Wallace at Honda of Kirkland did an amazing job. He helped me find the right vehicle and got me a great price for my Civic and trade-in. I would recommend you go see him. When I had finance question afterwards Chris was able to get the finance director to clarify my concerns. Overall I had a great experience.
Fun to drive!
by Wendylovescars from Crystal Lake, IL
December 19, 2018
I drove the Civic Sport Touring 3 times. And every time I had a blast driving it! There are lots of amenities for a car at this price point. The hatch has plenty of room for golf clubs,boxes, suitcases with room to spare!
I was deciding between this car and the VW Alltrack. Honda has the reliability, great gas mileage, Honda Sensing safety features. I wish it had a pano roof and a jazzier interior. All black is dark and drab,but good quality. Just so much more for the money. Alltrack does not have real leather, but Honda does. Taking delivery in February 2019. Sonic grey pearl sport touring!
Ed Molina offered great service and experience in buying my first new car. He carefully explained all features of the Honda Fit as well as the buying process.
I always buy a Honda
by Honda Fan from Kingston, NY
December 28, 2018
I have always bought Hondas. I have owned three Accords and now I own a Civic. They are the best cars and they last forever. I like the feel of driving a Honda. It is low to the ground and I feel I have a lot of control when driving.
Friendly, fair pricing and no pressure. I test drove on my own and there was no urgency to buy. I worked with Frank. We negotiated over the phone, took less than 10 mins, and Frank had my paperwork ready upon arriving and took less than 15 mins to sign. Unfortunately, after taking the 2015 A4 premium plus with manual transmission home, the pedals gave me issues with my knees. I talked to Frank and Stu (owner), both gave me a fair price to return to A4 for another purchase. These guys are classy salesmen. Again, their pricing is fair and there is no pressure to buy.
A great little car that performs well.
by Mac from Freeport, Maine
January 7, 2019
This is a great commuter vehicle and a fun car to drive. It is the most reliable small car out there. I have owned two Civics, and the total cost of ownership can't be beat. The can easily exceed 200 K miles or more by just performing basic maintenance (grease and oil)
A year ago we bought a used Jeep Wrangler from Stu and are totally satisfied with the purchase and performance. Our son is relocating back to Seattle and no longer needs the Jeep Wrangler. After trying to sell instantly to a couple of dealers listed online, we soon discovered their instant cash offer was a ploy. These dealers upon inspection used every tactic to justify a low ball sell value. What a frustrating disappointment!
We contacted Stu to see if he would offer to buy back the jeep. He provided an offer based upon the Jeep being in the same condition as when we purchased it from him. We accepted Stu’s offer, and we were very pleased the transaction was hassle free. The entire experience was again another great experience. We highly recommend buying from and/or selling to Auto Connections in Bellevue. Stu is awesome to deal with!
Great Reliable Car
by Boomer from Grand Blanc, MI
January 7, 2019
The Honda Civic is a good, reliable car. It is built for speed or acceleration but it works well. The vehicle seems a little underpowered but what it lacks in power, it makes up for in mpg. Overall, a good car which will last, but not the hottest car on the block.
I cannot recommend Auto Connections highly enough. I purchased a car from Frank a few weeks ago. Days after purchasing it, the car started leaking gas. Although I had purchased the vehicle "as is," Frank had it towed to their mechanic and fixed. I showed up a few days later and was handed the keys. Frank is incredibly honest and cares about providing a quality product to his customers. He is professional, puts relationships first, and is stress-free with negotiations. Frank puts his name behind the cars he sells and I am so grateful that I was able to work with a person who lives so authentically. If I need to purchase a car in the future, I would not hesitate to return to Auto Connections.
Not the best for families
by burg-2 from Santa Rosa, CA
January 3, 2019
First I want to say that I bought this car because I had to, I needed a car and I have always liked Hondas.
I rated it 1 star because it is a small car, not a good option if you need to have car seats in the back, also the seats in the back are uncomfortable and TERRIBLE for long drives.
I like the dashboard screens and the material used for the rest of the dashboard, the instrument panel for the stereo/CD player looks cheap and boring. I have no comments on the rest of the interior.
Poor performance going uphill, otherwise is ok just to drive around.
Value for the money
For me, it is over priced, competitors did better with 2012 models.
I gave it 1 star because Honda did a bad job with the 2012 Civic's design. There is really nothing that stands out.
I've had the car for 6 months and I haven't had any issues other than one time not wanting to start for no obvious reason.
Bottom line: I will not recommend it to a friend because of the overall design and how uncomfortable it is in the back seats. If is just for you and a passenger and you don't care about the looks (having in mind how pricey it is) then I would recommend it because of reliability.
The only problem I had was that the TV was turned on to a Jerry Springer type show and I had my grandkids with me. I could not find anyone to change the channel and we had to move out of the room.
This is the best car I have owned! It is reliable.
by Mary T Sports fan for sure! from Colorado Springs, Colorado
January 9, 2019
This car is very comfortable for me to drive! I always love getting to drive it. I love all the new technology it has in it! Just love the car! It is so dependable and the gas mileage is great, too!
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