Repair for a KIA THEY DID not SELL Yes! Hart Motor
by Vicki Minks- Garry Rogers from ROANOKE
May 10, 2018
This is the only KIA Dealer that would FIX a KIA that they didn't even sell! Not to just trade it in and rid of the problem,they have Fixed the problem on Bank 1 and are fixing the same problem on Bank 2! All under warranty that the seller would not FIX! Salem is not the place to Purchase a KIA! Unless you never have a problem! 10 yr 10000 mile warranty means nothing to them! If its 2 good 2 be true,it always has been for me! Cheep and Good don't go together! Never Has!
I didn't actually go to the dealership, but I inquired about a vehicle through email. From a distance, the customer service has been wonderful. They were quick to respond and have also been very helpful in keeping me up to date with potential inventory I might be interested in.
This was the third new Honda we have purchased at Nelson Honda in Martinsville, VA. We have found the purchasing experience at this dealership to be a pleasant experience. All of the staff are very helpful. We have been especially please with the services of the salesperson who sold us all three of our new mini-vans, Mike Merriman. Mike treats you like a friend and works hard to understand what you want and attempts to answer every question and possible consideration. He is patient and not forceful, which is what I look for in a salesperson. If he is available, he will sell me my next Honda. I highly recommend him and the entire staff and services at Nelson Honda.
I recently leased a 2016 Honda Pilot. This was my first time leasing a vehicle. Thank you Chase Tate for making that process smooth and simple. He was very informative and knowledgeable. His main concern was my personal satisfaction. I look forward to working with him for years to come.
I purchased a 2015 Volkswagen Golf TDi which I first saw on Ebay. I live out of state and had this car shipped to me. It was EXACTLY as described and has ZERO issues. Chris A & Ana did everything I asked for before and even after my purchase. I asked for a few specific tasks to be completed after the purchase and Ana did an awesome job at getting things done. Communication was awesome and most importantly the car is too. I got the car serviced and checked at the VW dealer and they found the car to be perfect as well. I bought this car sight unseen and I am truly happy with it. Thank you Chris A & Ana! I will be back!
I went to Nelson Honda after seeing a great looking car on their website. After getting there I realized the car was even better than i expected. It was clean and very well kept. Larry Copeis so nice and easy to talk to. He was very helpful and thanks to that I ended up buying my very first car! I would recommend going to Nelson Honda and talking to Larry Cope to anybody any day!
Just purchased a used Chevy Cruze from HomeTown Chevrolet. This is how a dealership should be run. There are no gimics, just honest people trying to earn your business honestly. Thank you, Jeff and your team for taking care of my wife and I. If you are in need of a new or used care go see Hometown Chevrolet and you won't be disappointed¿.
Liz Shamburg was amazing ,very friendly and professional and treated me like family . She went beyond expectations get me the best deal and did. Would recommend any one to go see her at Smart Chevrolet. They have an awesome crew to work with.
I did not have an appointment, but Angela was very helpful to get my car serviced in a timely manner. I also got a quote for new tires and was given a written 'status report' on work needed to be done. In all, a very satisfying experience today. I recommend the Honda Service Dept.
Recommend anyone in need of a new or used car to Smart Chevrolet. Nice staff. Clean showroon, in and out with your car! Loved the experience!
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