It was my first time buying a car last month, and I found the one of my dreams (2012 RAV4) at Maryville Auto Sales! Ken worked with me every step of the way and destroyed every “car salesman” stereotype I’d ever heard. He was so wonderful to work with and made me feel comfortable and safe in what can be an intimidating process. I would (and do) recommend M.A.S. to anyone and everyone!
Went in not planning on buying a new car. Saw an Aegean Blue Sport Civic in the showroom & fell in love. I've never owned a Honda before, so I hope to enjoy the experience. Our salesman, Dan Sanford, was very friendly & knowledgeable. All the employees were very accommodating & made it a good experience.
Mike was extremely helpful and friendly. Best used car buying experience I have ever had. No pressure salesman and everyone was nice and helpful. They finance through TVA which has the best rates going right now. Highly recommended!
If you do your homework on the car you want and they have what you want, do it! The best part was, the car was delivered to me! I felt like a baller when the car showed up in my driveway. Customer service was amazing. Best part, no pressure. Just me and my laptop, looking at all the cars until I found what I wanted. Just do your homework on the vehicle, you can't go wrong!!!!! Thank you all at VROOM........
Scheduled an appointment for a recall issue. was told it would take 2 hours to complete. Service tech, Mr. Aquilera was very personable, pleasant and professional. appointment only took 1 hour. excellent service.
Most professional group of people I have ever worked with ! Financing was awesome,fast and efficient . I have never bought from a dealership that had me in and out within 2 hours. No Pressure ! No Hassle ! I was VERY impressed with my experience today . I am even more impressed with the GREAT deal I got on the Dodge Ram truck I drove off the lot with . I would highly recommend them to anyone looking to buy their next vehicle and I will be back in the future . Pay no attention to some of the petty reviews written here and I noticed there are a few . Go down use some common business sense ,do your research before you buy , and you will find Car Max has it all !
I had a great experience at Knoxville carmax location.
I went in with vehicle I wanted transferred and it was available within 5 days, even though it was quite a distance from Knoxville (Boston). Will Purvis, my sales consultant, was great to work with! I don't plan to ever buy a vehicle anywhere else again!! Thanks Will and Knoxville carmax staff!
Bar none the best overall buying experience we’ve had in 25 years of buying cars. Smooth, easy and once we said, “Go,” we were out in less than an hour. Really appreciated Austin our salesman who was helpful and right on point without exerting any undo pressure.
We are new to United States only 1.5yrs. To make it worse we moved from Illinois to Tennessee and we have only been here for 7minths. We really needed a second car as me and my wife we have only relied on one car forcing us not to maximize on our working hours. As you know USA I runned on credit we didn't even have a score since my credit card was only 4months old. When I started shopping for a car I needed someone who will accept our credit status.
I came across car max through google chrome and through their website I looked for the cars they advertised and singled out two Hyundai Elantra. My wife is new in the road so she really needed small car. It did not take 20min after I saved the car on their website. A sales representative Chris called me. He professionally introduced himself and promised to work with me. I visited the facility the next day and I loved it. Enough space to receive overwhelming customers . Chris was ready to receive me when my friend and I arrived. He gave both of us a warm firm handshake with a professional smile. I felt like I was at home though my heart was wondering whether I'll get a car due to my credit score. Chris worked with us, he guided us and in two weeks we had our car. Btw the two weeks could have been shortened if the car was here in Knoxville yard. The car was shipped at no cost to us from Lexington Kentucky to Knoxville, TN. Still I was involved in the whole process and got notified.
I have looked for an 2004-2005 Envoy XUV for years under 100k miles. They had one, but they are 3 hours from where i live. They were helpful with extra pics and made me feel secure that this vehicle was in excellent condition. Well they were correct, this vehicle was in almost new condition with 83,000 miles. The only thing that didnt work was the CD player, which was the least of my worries. It was well worth the trip.
The lot was full with other prime used cars also. we will probably go back when we need a second car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
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