I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Although I did not purchase a vehicle from this dealer, I had a wonderful experience with Ogbe, a used car salesman. He was extremely attentive and very flexible. He also demonstrated a great deal patience with my son during a test drive. I would definitely recommend contacting Ogbe at Landmark if you're in the market for a vehicle.
Great service. Love the place. Always clean and the coffee area is great.
Easy to make appts. No haggling from them. They give you suggestions that's wrong with car but never push you if you are not ready.
My service rep Ken is the ultimate professional when it comes to customer service. I've serviced my car at browns for the last 2 yrs. Not once have i had any problems with service. I mean that 100% i am truly a satisfied customer. I brought my car there 2 yrs ago, and when i get 300,000 mileage on this one, I'll buy another from here. Completely satisfied!!!
Before I get to Sales, the Service Dept makes the dealership. The people get to know you and you get to know them. The person you buy from you see once (or more if you buy 5 cars like us), but the Service people you see every time you need a regular service ??? oil, mileage interval, rotate tires ??? or if a little thing like a light bulb goes out after 75k miles. Honest and never charge or sell you more than you need. Spot things you might never know but could save your life (seriously, one time a break pad went early from wear and like brakes to work). OK, sales and financing. Super patient super helpful. No high pressure techniques. You need to think about it no worries they???ll wait for you to come back, and come back again as much as it takes for You to make up Your mind. That???s whether to buy, what car to buy, what model, what color. Will line up the colors inside and exterior altogether for you so you can really see the differences and make sure you leave with the one you like. Explain every model level and every feature. Inside and in the car. Just amazing
WOW Pure Car Buying is different kinda dealer. This was a great experience. I was looking for a Honda Odyssey because me and my wife saw how good the reviews are on the Odyssey's so we saw Pure Car Buying and they have the really great prices on there vehicle's. We are Truly happy with the service and our new van. Thank you guys!!!.
I have not yet visited this dealer however there follow up on my buyer inquiry was professional and efficient. I was asked whether I wanted to set up an appointment to see the car and also if I had any questions. I will write anothEr review when I see the facility in person./buy a car.
Honda of Tysons Corner offers great service for your vehicle. I brought my vehicle in for maintenance as well as an airbag recall notice. From the process of scheduling an appointment, to talking with my advisor, to being notified of the completed repairs, I am very pleased with my service experience. The employees that I interacted with were very professional and helpful. I look forward to my next service visit.
It was an excellent experience in purchase my Honda CRV with Janette Thompson. She was so patient with me and she helps me to get the right car. Thank you again Janette for your help. Also, I like the way of how easy it was for me to navigate through your website and have some ideas of what I was looking for.
We searched the National Capital Region for the right vehicle at almost every Mercedes dealership in the area. This dealership not only found us what we were looking for but also gave great customer service, made sure every feature we wanted was included and made the deal exactly what we were looking for. We will definitely be bringing our business back. A high class experience, but down to earth. We are so happy about our purchase.
Our service advisor, Brian Giles, is friendly, knowledgeable, and as good as they get.
A particularly nice amenity is transport to and from Tyson's Corner while the car is in service. Our transport driver's name was Allen, who went out of his way to help us.
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