I purchased a 2017 Honda Accord one week ago and would like to comment on how good the experience was. I worked with Chester, he was very professional, knowledgeable and pleasant to work with. Thank you Chester and Rick Roush Honda for making my purchase an easy one.
Our son bought a used car from Rick Roush. He just graduated from high school. He needed a newer car to commute to college in the fall. Worked with Pat. He was a tremendous help. Really tried to help our son get into a good used car. Our son's car was pretty old and he helped get a decent trade in for his car. Kelly the finance manager also helped us get the right loan that worked for our situation. Together Pat and Kelly are an awesome team. They were so good we are already working toward the next car purchase in our family.
Serra bought Park Auto in 2017 and although many Park employees are still there, the overall management is clearly different and more oriented to corporate sales instead of customer satisfaction. My recent purchase experience showed they are no longer the same company that I respected and trusted in the past. My suggestion is to shop more carefully and compare other dealers.
We knew what type of vehicle we were looking for. The dealership had a Great selection to choose from. Our Salesman Joe did a great job helping us narrow it down and we had our vehicle in less than 2 hours. Most of my car buying experiences have taken 5 hours or more. I for once didn't feel drained leaving a lot and didn't have any second thoughts after making a purchase. Great Experience.
My experience was amazing!! I was in need of a vehicle in a short amount of time, I visited the dealership and spoke with Arizona and Zack and they helped me find the perfect car for a great price. When I came to pick it up, Zack already had it pulled around front for me, showed me all the features that came with the vehicle and how to use them. The paperwork process was quick, easy, and smooth!! So far I’ve only needed an oil change and tire rotation and they supplied the first oil change on them!! I am so happy with my vehicle as well as the amazing service from this location!!!
I purchased a 2014 Hyundai Santa Fe from Great Lakes! I had such an awesome experience. My car sales lady Julia was very informative she knew exactly what I wanted this was the first suv I drove and I knew it was the one. The buying process was simple and quicker than expected and everyone answered my questions with no hesitation!
I had been in the market for a new vehicle for a few months and went into this dealership several times over the past few months and was never disappointed. The salesman Alex Maurer met with me each time to help me figure out all the features and add in I wanted while staying within my budget. He was very upfront and honest, never pushy, and really took the time to find out what I wanted. After several months, and a lot of work and effort on his part, he found what I wanted for the price I wanted as well. I was in and out and didn’t have to spend an entire day going back and forth on the price. He and the finance team worked really hard when I was not there to work out the deal I wanted so all I had to do was come in, sign paperwork. He took the time to fully go over all the features of my new vehicle and how to use them. I will definitely continue to be a customer of this dealership after the experience I had!
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