As a busy working Mom, Derek made this process perfect and within my schedule. He answered all my questions in a timely manner (even the silly questions). He made everything happen on my schedule and the signing and pick up of the vehicle only took 20 minutes! Great guy to work with! He even put my car seat in perfectly! Derek was fantastic! Everyone should have a car buying experience with him!
My husband and I purchased a 2018 Honda Accord last week. We were fortunate to have Aaron Craige assist us. He was super well-informed, answered all our qurestions, and was extremely friendly and polite. He could not have represented Dick Brooks any better!
Chris was absolutely amazing! I explained my situation to him, my car had been totaled by a drunk driver and the persons insurance company was giving me the run around. I had zero credit and was honestly ready to call it quits, I didn???t think I???d be able to get anything at all. He went above and beyond and made some phone calls to the Honda financial office. And at the end of the day he had me driving off the lot with a brand new Honda! This was the best car buying experience I???ve ever had. I would recommend Chris to anyone!
Vic Bailey's Internet Sales Mgr, John Carter, was very responsive and easy to work with. He got me all the information I needed and helped me work with their Business Mgr to get the deal put together I needed. He made the whole negotiations and purchase quick a simple since we new exactly what we wanted.
The customer service was excellent. BUT... I have been to other service dealerships where they have much nicer facilities for customers waiting for their car to be serviced. Nicer waiting rooms with complimentary snacks, USA Today, and computers. Please consider upgrading the facilities.
I purchased a 2018 Honda Accord Sport with a 6-speed manual transmission through Aaron Craige. I live in Asheville, but I drove to Dick Brooks Honda in Greer because they regularly have manual transmissions on the lot. I worked with Aaron over the internet, phone, and in person - he was very helpful throughout the process, and it was clear that he was incredibly knowledgable about the car and its features. It was easy and fair working with Aaron to purchase the car. I highly recommend Dick Brooks Honda and Aaron Craige!
GORDON MCEACHIN IS AN AWSOME SALES PERSON. I CAME TO HIM WITH PROBLEMS THAT I DIDNT THINK THAT HE WOULD BE ABLE TO HELP ME WITH AND HE JUST......DID! NO PRESSURES... NO JUDGEMENTS... JUST TOTAL AWESOMNESS! ALSO DELT WITH DALE WARD. HE IS THE SAME WAY! NO PRESSURES. NO JUDGEMENTS... HE EVEN HELPED ME PICK THE CAR THAT WAS BEST FOR ME! 😀 I WOULD ABSOLUTELY RECOMMEND THIS DEALERSHIP AND THESE TWO AWSOME PEOPLE! THEY ARE FANTASTIC!
Our new 2018 accord had a major problem with its fuel injectors. The folks at Vic Bailey got us in and out in no time and provided a loaner. Our ride seems to be fine now.
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