the service reps are always polite and professional. They have serviced both CR-Vs pretty much exclusively for 10 years. I have never once had any issues with the repairs--done right once. Turn around always same day and usually in 1-2 hours (except routine oil change which is faster)The customer lounge is spacious and they even have private areas to work while you wait. They have shuttle service to drop off and pickup when done--the whole thing top to bottom is great
Staff was Polite and cheerful . The facility is clean. There was a shortage of seats for a short period. Not everyone was informed about free coffee & water nor about how long their wait would be.
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