We had an excellent experience dealing with Manny U. for the purchase of our certified preowned Honda Pilot. Manny was very knowledgeable about Honda, and this vehicle in particular. He was courteous, professional and upbeat - a pleasure to work with. We highly recommend Planet Honda of Union, NJ and Manny to our family and friends, and we would be happy to return in a few years for our next purchase. Warren & Maryann S
I just want to say that academy Honda was a very straight forward dealership when it came to pricing and their service was great . I came in originally to purchase a used Honda Accord and ended up leaving with a new accord and couldn???t be happier ! Bryan was very easy to work with and went over all the features of the new car with me .
He was not only able to get me a great deal on not 1 but 2 cars the whole time he made me feel like family. He didn???t pressure me into a vehicle that I didn???t want just to get a sale he worked with what I had to the best of his ability and got me a great deal on both cars with my credit score. When people ask me where they should go to get a new car I???m going to say John Mitchell at DCH Avademy Honda
Experience at dch academy Honda was great I received pricing online through their website and it made it a very easy fast productive visit . My sales person was Bryan andrade and he made it very simple
I've always been skeptical about buying used vehicles from "auto malls" and the like, and have always gone the more costly route and bought directly from dealerships that only sell certified pre-owned cars.
However, after doing a little research, looking at their inventory and meeting the owner of Rt. 27 Auto Mall, I took the plunge. It couldn't have been a more comfortable and positive experience. The salesmen and staff are knowledgable, helpful, and not overly pushy. They are also worked very hard to do business with me in a way that was very fair and reasonable, while still managing to maintain transparency and integrity. The entire process was as seamless as one could expect when buying a car.
Most importantly, the staff here exhibited a high level of regard for my (customer) satisfaction. Trustworthy, honest, knowledgable and very reasonable! I wouldn't hesitate to recommend these guys to anyone in the market for a pre-owned car and would definitely do business with them again!
My husband and I had a great experience overall at the Honda of Hackettstown. Everyone was very pleasant including our representative Kamal, he made this process go not only very smoothly but in a great timely manner! He worked his best to meet our needs and we couldn???t be more appreciative. Thank you Kamal! :)
I would like to thank Robert Nylund for one of the best experience in buying my new CRV. I appreciate how friendly and accommodating Robert and other staff members were during my time at the dealership. Thank you for answering all my questions and giving me a great deal on my new vehicle. I would definitely recommend your dealership for its high level of professionalism and overall positive experience. HAVE A GREAT HOLIDAY!
Just recently purchased a 2015 Jeep Cherokee here, It was probably the best buying experience I've had buying a car from a dealership. They are quick, don't make you wait around long hours and the kindest people work here. I had Consatine as my salesmen and he was awesome! He didn't rush me while cleaning out my car and kept us entertained while we were waiting for the response from the banks. The cars here are pristine, I was so happy to come here after seeing horrible cars from other dealers. Consatine was also awesome with helping make sure I got into the car I truly wanted and was patient with me when I kept asking to see other vehicles.
I will definitely be back in the future for my next vehicles
Encouraging and friendly initial sales contact. No pressure during the test drive as the potential buyer is allowed to drive the car without the sales representative. However the sales approach heats up shortly after returning from the test drive and the negotiations are anything but low key. The tag team approach is employed after the first sales estimate was refused. I appreciated the sales representative attempts to lower the monthly payment but not the accompanying pressure to close the deal. As the evening progressed it was also not possible to fully inspect the car before driving it off the lot and there were a few nicks and scratches that were visible in my driveway the next morning. However I realize it is a used car and as such will not be perfect. The staffs approach upon arriving at the show room is out going and friendly but it quickly changed to a shark attack once I showed any interest in the car. They have a very nice facility with lots of excellent and well maintained vehicles to offer the public and competitive prices.
My experience with Charlie Perna was superb. I didn???t want a hard sale and I didn???t think I was ready to buy...but his personable and knowledgeable presentation of the facts changed that. It was a non-stressful experience that ended with me leaving with a new CRV. Managers, office Staff and finance people were all polite and gave pertinent information. I will definitely share my positive experience with friends! Thank you to all who participated especially Charlie!
I went to this dealership looking to buy a CRV. Our salesman, Jose, was extremely knowledgeable and helpful when it came to helping me pick a car. I wasn???t expecting to leave with a car the same day, but the whole process was fairly quick and painless. I drove off the lot with the car that day! I would definitely recommend the West Caldwell location if you???re looking for knowledgeable staff and efficient service.
Zack and Luke are knowledgeable, courteous, and respectful. At no time did we feel pressured into anything. It was a pleasure not to experience the "hard sell" and to have people willing to listen to us, what we wanted in a vehicle and in the purchasing process.
By far one of our better car buying experiences. Freddy and his staff was very tentative to my father and I He had a lot of questions and Freddy made it fun and relaxed. They also had food for us too! Please ask for Freddy and enjoy your time at Raceway Kia. We did Alex Howell NJ 19 Kia Forte
The best car dealership I ever bought a car from!!!
by Meemo from DealerRater.com
December 4, 2018
I was really lucky to found the car I want in great place like raceway Kia, Glenn was my salesman and he was great and very friendly with me form the first until i left the dealer and 2 days later after I bought my car he still make sure everything with me and the car is good! Thank you so much raceway Kia!!!
Did an internet purchase on an 09 Murano and at pickup...
by Lasrnw from DealerRater.com
November 29, 2018
Did an internet purchase on an 09 Murano and at pickup found out the car didn't have all I asked for and was promised. I was livid because the original process had been great and felt I had been taken advantage of. Got in contact with Tom Wall, Manager and he searched high and low for the car I wanted. When he couldn't find the 2009 he got me a 2010 Murano at NO ADDITIONAL COST with all the options I originally wanted. In my opinion he went WAY above and beyond to make sure they made it right. I'll be a long time customer at DCH Freehold Nissan. Also, they have a great guy, John, who shows you all the options in the car and how each works....really friendly, really funny and very knowledgable. It's worth buying a car there just to meet him - he's teriffic!
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