Wow! Shockley Honda. As a craigslist only used car buyer for the past several years, I am amazed at the recent experience I had buying a used Mercury Mountaineer with Mike Long, sales rep. It doesn't seem the amount I paid was more that I am used to paying, and you took care of the Maryland Motor Vehicle Administration AND MD State Inspection hassles for me! Mike was as friendly and courteous as he could be and even during the paperwork phase I recall laughing several times. I just had a great time buying a car from Shockley thanks to Mike. During my 1000 mile warranty period, I felt like Shockley gave me what I asked for at every step of the way. Jon Price the used car sales manager even supported me and approved a nit-picky repair I needed, and Dan Atias was friendly to me throughout that.and a needed battery change. The car was detailed to perfection inside and out and I felt like I was driving away in a new vehicle. I never feel that way with my Craigslist purchases! I can honestly say, Mike Long and Shockley Honda staff WENT ABOVE AND BEYOND what was required. I am a happy customer and I can't wait to send my friends, family and other community members your way. I am a lover of Honda vehicles, so I will be coming your way for both my new and used car shopping in the future. Kris Caraher
Bought a new 2018 CRV....this is my 5th car purchase from this dealer and my fav salesman Greg Keihl. The purchase went very quickly with no problems at all. Picked a new color car this time and really love my new baby! Love their service department as well and look forward to more business with these great guys!
Walid - the owner makes shopping for a used car a pleasant experience. He's knowledgeable, honest, and not pushy. He answered my questions and explained options during my used car search. Walid advised me which of the three makes I was considering would be best for me - and why. If you want a fancy showroom - look elsewhere. If you want a good experience - look here.
The staff at Shockley was a pleasure to deal with during our recent purchase of our Honda CRV. All of the employees with whom we interacted were kind, courteous, knowledgeable and helpful in every way. We feel fortunate to have interacted with such and outstanding team.
This dealership is phenomenal! The level of customer service is off the charts.
I spent several weeks trying to decide on a vehicle that would best suit our needs.
My husband is a Disabled Veteran so many things had to be considered.
Patience and understanding with everyone I spoke to.
I would definitely refer this Dealership!
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