You guys are awesome! I was on a road trip, far from home. I showed up with no appointment at 3pm on a Friday the day after thanksgiving with an issue with my tires. I didn't feel safe driving home on them. You guys took me right in, called the third party company that handles payment on my company car, got payment, had the tires in stock, and then put them on the car. I was in and out in under an hour! I have a fleet of 15 cars for work and I never had an experience with any dealer even with an appointment that great! You guys rock, you really helped me out and I made it home to California safe! Thank you so much!
TJ was extremely helpful, and was very kind. He was patient even though it was getting late, and made us feel like we were making the right decision buying a car with Honda. TJ was knowledgeable, friendly, and made my family feel welcome. He is a model employee, and he made the experience enjoyable.
Very helpful, took lots of time with us, answered our questions and were very knowledgable. They didn't ever pressure us and were willing to just show us whatever we needed to know. Thank you, Loura, David and Pat and the serviceman who took time out to come and explain to us about the hybrid. Thank you! Dave and Marcia
Two sales consultants did an excellent job - Jim and Jorge. When I called about a particular used car I'd seen on Carfax, Jim took the time to make and email a video "tour" of the car for me. When I arrived from out of town, I stopped at two dealerships. My experience at Max Madsen's was great and far surpassed the customer service at the other dealership. Jorge was there to answer questions about the car. He allowed me to consider the car without the dreaded pressure one sometimes gets at a car dealership. Following my purchase, Jim followed up with a thoughtful email welcoming me to the Max Madsen "family." With sales consultants like Jim and Jorge, you can't go wrong!
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
My many thanks to Loriston for making my first car buying experience so awesome! Loriston took the time to find out what I wanted in a vehicle, without pushing his own agenda on me, he made sure that I was comfortable each step of the way, and took the time to make sure I understood those steps before venturing further. I have recommend family and friends to Gerrish Honda on the miracle mile, but more important to me, I have recommended them to Loriston! Thank you Loriston! ¿
Went to Paul Masse Chevrolet to road test a 2019 Equinox. The sales person Paul Dragich was very friendly and detailed all of the option packages available. He was a very low pressure guy and treated us like we were royalty. Paul went through all the details on each feature of the vehicle, very very knowledgeable. We purchased the Equinox that we test drove. We will absolutely be back to this dealership To see Paul when we are looking at another car. We are also interested in the new Chevy Blazer when it becomes available and are on a call list to test drive one. Besides, he???s a Red Sox fan!
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