John and everyone at heritage were amazing. They went above and beyond to make our experience perfect and comfortable. They treat you and your family like their family. We will definitely be going back for any future car buying needs. I would recommend them to everyone!
Service department there is a young lady by the name of Blake, she was the most respectful and friendly person I have met in a while. Blake seems to be very knowledgeable in her field.
Kudos to Blake at Northwest Honda Owings Mill
I wrote this email to Jerard Sweetwine today:
Hi Jerard -
You are awesome!
Thank you for all the attention to me and my Honda Accord these past couple of weeks! Your dedication, trust, commitment and service is well noted and admired!
Gratefully, Paul Binko
Easy, HONEST, understanding, LISTENED to my concerns!
Mike Thornton and Stan Wartzman were great in the showroom as well as Andy MacCord in F&I. Dan Reddish (and the Silver Team techs!!) in service is an honest, sincere, knowledgable tech I actually trust.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I came in on a Monday morning enjoyed great customer service from Yevgen, he allowed me to be in control of my experience. They were very patient and offered me coffee and didn???t force anything. This team was very upfront and did extra by keeping me informed on the process and procedures. I would recommend Yassine or Yevgen when purchasing a vehicle from this particular location.
I worked with Louis Ohaka. He was a great sales person and gave me a great deal. The only obstacle was the wait for financing, but that was not Mr. Ohaka's fault. I would recommended buying a car from Mr. Ohaka.
Everyone at this location from our sales rep to manager did their utmost to get me the best deal possible. I have a lot of respect for the hardworking employees who went out of their way to ensure a positive experience. I will definitely return in the future.
We came in over Veteran's Day weekend to save some money on a new vehicle. I contacted Sport Honda in advance about my intentions and they were very helpful but not pushy. I heard from my eventual salesman, TJ Troutman, in advance and he was ready for my visit! He was very courteous and knowledgeable about the vehicle I was test driving, the 2019 Honda Insight Touring. We never once felt pressured, which I mentioned in advance would be a turn-off and we would walk away. I was assured that Sport Honda doesn't operate that way....and they held true to their assertion!
I couldn't have asked for a better new car buying experience! This is my 2nd new car purchase from Sport Honda and I'll continue to purchase new cars from them in the future as long as they continue to provide the same excellent, no-pressure service as previous purchases; which I'm sure won't be a problem at all.
Thanks TJ and Sport Honda!
Daniel Lopez was very professional and made my buying process super easy. Daniel helped me to get in the exact car i wanted and made sure to try each possibilty he could! i highly recommend sports honda and Daniel Lopez, if your are looking for an amazing car buying experience!
Best salesman , explained well, too good customer service by Mr. Mike M. Got good discount from the dealer. Mike taken good care of us with everything. Special thanks to him and other staff also very friendly.
I went in with a particular vehicle in mind and walked away with that vehicle. What was shocking was the speed of the process. I felt as if the vehicle warranty wasn't explained as well as it should have been. I felt as if the was offered in a passive aggressive way. I wanted to buy it but didn't like the approach in selling it.
Bought a new HRV had a great experience. Rick was our salesman was not pushy treated my family nicely. Facility was nice and clean. CJ the manager gave us a fair deal. Would recommend friends and family to Hersons Honda.
I had a wonderful experience at Honda college park. The salesman and manager Lelvin and Bruno made my buying process as smooth as possible. They are the best in the business I’ll definitely be a returning customer
I was shopping for a new car (2018 Honda Civic EXT w/ Honda Sensing). I went through about 5 dealerships in the DMV area before I came across the great College Park Honda. Each of the other dealers promised to get me the car I wanted, since it was very limited in the state of Maryland, but NONE of them were able to get the car to their shop... except for College Park Honda!!
It was close to closing time and after a day of dealing with inconsistent sellers from other dealerships, Lateef from College Park Honda was more than a fresh breath of air. On the phone, Lateef was nice and straightforward- he mentioned that the car was hard to come by, but that he would do all that he could to make sure I got what I wanted. We talked about a price that worked for both of us and the next day, I came into the dealership and signed for my car! The manager, Mr. Ajayi even came over to make sure everything was okay and to congratulate me on my purchase! I am a first time buyer, and College Park Honda definitely made a lasting impression. Great people!
I would definitely recommend their service to every and anyone interested in buying a new or used vehicle. They are more friendly and true to their word than the other dealers that I visited in the area.
Thank you again Lateef and Mr. Ajayi!!!
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