We went in to buy used (on several visits) but ended up with a lease on a sweet new 2018 Honda Civic LX. Thanks to our salesman Brian Alling and his staff, who were awesome at working for us to meet our monthly budget maximum we are highly pleased with our new vehicle purchase!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Woody is great! He even came in on his day off to assist us! We have now worked with him 3 times; 2 cars for daughters, and one car for Mom. That leaves one more to go! My husband will be returning when he is ready for his new Turbo! Thanks again Woody, Shawn and Trevor!
We worked with Lloyd at this location, and he was knowledgeable, and extremely helpful with us in choosing and later purchasing our vehicle. He explained all of the other services (leather upgrade, warranty, gap coverage, etc), and we are please with our purchase. The facilities were in great shape, and I would highly recommend anyone looking to purchase their next car from this location!
by Lisa's Black Sand Pearl Toyota from Richmond, VA
April 15, 2013
Buying a car at Haley Toyota was an excellent experience. Every other dealership I went to in the metro-Richmond area did their best to prey on what they thought was my car buying inexperience, probably because I'm a single female. Everyone in the dealership was respectful, and I never felt manipulated or coerced. The following people were especially wonderful, with Business Manager Michael O'Hehir leading the way. Rand Hargrave, Sales manager, and Matt King were a close second, with Walter Ford right alongside them. Prices were beyond reasonable. Customer service was outstanding on all levels. Must visit this dealership before purchasing anywhere else!
Dana and Kenny were very helpful. Spent time with my wife and I to test drive 3 vehicles in the cold and walking all over the lot. We are checking their website for transfer vehicles as the cars we wanted were all marked sold already. Thanks guys!
We have purchased a total of 3 vehicles from this Pearson location and each time had a great experience! Our most recent purchase in Nov. 2018 was hands down the smoothest and most enjoyable car buying experience we have ever had! Charles Carr was unbelievably easy to work with and we were so appreciative of the extra steps he took to make our transaction seamless. From initial inquiry to driving off the lot we were beyond thrilled with Charles’ level of service, his open communication and his friendly and personal approach. The entire team at Pearson is great and they will continue to be our go to auto dealer especially when they have members like Charles on board!
Just had repairs on my CRV. I can't say enough about the detail follow up and attention from Maranda Boyd. It is refreshing to know that there such professional employees still attending to customer needs.
I made a good deal and felt comfortable like family. Thanks to my sales person, Mr. Charles Gaskin. He is a good sales person because he knows the people's heart.¿
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