We had found a Nissan Pathfinder online that we were interested in, but once we got there and really had a chance to look it over we decided to see what else was available. We were able to find a newer model that really met our wants/needs. Trevor worked with us to get the price where we wanted it and we were able to leave that day with our new car.
I tried to edit/or delete my original comment but this site does not allow for this action. I'm writing this comment too update the situation. I was called first thing in the morning by the management "Tyler" at Superior GMC where they we're extremely apologetic and eager to provide satisfactory customer service, and they did just that. This seems to have been a huge communication error that led to me being frustrated by what had taken place. After speaking with Tyler I'm confident that if I would have spoken to him originally this issue would have never escalated, as he is truly someone who is determined to give good customer service. I plan on buying a new truck or SUV here in the next year or two and I will attempt to buy it from Superior GMC when the time comes, this is because of them going Beyond normal customer service expectations after what originally happened.
The Honda staff are always there to make my visit easy. Great people from sales men to service. A comfortable experience. Galberto Monroy has sold us 3 Honda Accords and he is so enthusiastic about every sale. He makes the whole process effortless and he does it with a genuine smile on his face and in his heart. I will buy another car from him in 2 years!
I wasn't looking forward to going through the "car buying experience" due to the treatment I received with the last car I purchased. Thankfully James Pierce @ Honda made purchasing my 2013 Honda CVR an excellent experience. He treated me like I was a person and not just another sale for him. He was extremely friendly, helpful and worked with me to get payments I could afford. Without a doubt when it comes time to make another purchase I'll be going to Honda of Fayetteville!
I hate buying cars, but Galberto Monroy made it easy because he was so helpful, knowledgeable and professional. He explained everything I needed to know about my new car and helped me set up all the features. He was terrific, and the whole experience was outstanding.
I had been looking for a used Honda for about 5 years. I despise working with car salespeople. We worked with Bill Nabors at Honda of Fayetteville and he was excellent. Bill provided excellent service and information about the different vehicles and was not at all pushy. I found some vehicles at other dealerships, but went back to Honda of Fayetteville and purchased a Honda there because of Bill's excellent customer service. I would recommend Honda of Fayetteville and ask for Bill Nabors.
Bought a 2012 Odyssey and everything was very good. We started process online with Bill N and negotiated and then drove 2.5 hrs to see vehicle and purchase. Service was good, but took a tad longer than expected although part of blame can be placed on us due to some last minute negotiation. The team was very patient and Mark S did a fantastic job on financing portion. Some what pushed to do site financing, but worked out well in the end. Thanks for a great experience and fantastic vehicle at great price
I recently needed to get a new car, I decided to look at Hyundai and see if I could find something that would work good for me. During my time working with Crain Hyundai, Bryan Huddleston answered any and all of my questions (which were a lot!), explained all the details proficiently and honestly, and put me in a car I absolutely love. It was a pleasure working with Bryan and Crain Hyundai of Fayetteville.
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