Had visited another Honda dealer on Route 9 earlier in the week, and was treated very poorly. Was a bit turned off from Honda in general, but decided to take a trip to DCH Kay Honda for one last shot. Maria was incredible from the moment I first walked in. She made sure I understood everything about the car I was interested in. We went for a test drive, and Maria made sure to continue walking me through the car's features to ensure I was as well educated as possible. When the time came to discuss the numbers, Maria remained honest and straightforward with me while we tried to work a deal. She helped me understand everything I was getting into, and at the end of the day, helped me get a fair and affordable deal on exactly what I wanted. In summation, Maria made this process incredibly easy and informative. Maria went above and beyond for me, and I recommend her and DCH Kay Honda to the absolute fullest!
Past two vehicles I owned were Honda.
by Bobbie from Florence
December 7, 2018
The car met all my needs. The dealer, Ray, was very helpful. I would recommend him to friends. I would purchase another Honda CRV. There is a small cracked with front windshield but Ray is scheduling an appointment for me. There's also a scratched below the tail light. Would like to have that replaced.
In the past, I have leased about 4 different Hondas for almost 10 years. However, in those past years I have always worked with Mark Kamatoy. Mark would always put my needs first and always found the best solution that would work for me. My previous location that I would normally lease was at DCH Academy Honda where Mark previously worked. Since Mark transferred to DCH Kay Honda I decided to transfer as well. Still with with the best of his ability he was able to find another solution for me in leasing a new vehicle. When I arrived at DCH Kay Honda Mark introduced me to Maria Calabrese. She was such a pleasure to work with. She was so courteous and put my needs first. She introduced me to my new vehicle and gave me a rundown of all the new features. Maria was not just my sales person but she was someone I can confide in about my new lease. Throughout my interaction I also met Dan Greco. While finalizing the paper work Dan was not just professional but also made sure that I knew what I was signing. He was clear and concise and explained everything in detail. Even though DCH Kay Honda is close to an hour away from me. I know I would always get the best service and courtesy. Their dealership is easy to find, super clean and most importantly providing a positive vibe. Even though I live close by to at least 3 other Honda dealerships. DCH Kay Honda is worth visiting.
Kat was our salesperson for the purchase of our new Honda Accord, and she has been a tremendous pleasure to work with through the entire process of obtaining the perfect vehicle for our needs. We have been customers of DCH Kay Honda in the past for sales and service, but this was our first experience there in several years. Kat is very knowledgeable, courteous, friendly, understanding, and direct-- making our overall experience smooth and efficient. She was patient and thorough in answering our questions and proactively addressing items of interest and things we hadn't thought to ask. We appreciate how we were treated at Kay Honda the entire time--from Kat's personalized care in sales, Ruben's attention and helpful assistance in sales management, and Pat's expert advice in Finance. And a quick shout out of thanks to Andres for the impromptu test drive! So special thanks to Kat for being fantastic, and we're glad we bought our car from the terrific team at Kay Honda.
How many people can say they actually felt comfortable the minute they walked into a dealership? Me!!! I called and spoke with Katlyn who was covering internet sales explained my situation .. The minute I waked in to Honda I was treated warmly , Heylin Liriano my sales rep was waiting with a car for me to test drive!! Heylin is very knowledgeable, graceful and very humbled.. Not like those pushy salespeople who won???t let you breath. She provided everything I ask for without question or excuse.. The very next day Nick the manager assisted my credit union with everything they needed until Heylin came in! When a I got there my car was waiting for me at a very decent price!! What an amazing group of people!!! Thank you so much for an amazing experience!! I was so anxious but you guys made me feel like family. I recommend Heylin Liriano and Honda Universe if you are going to purchase a Honda
I just want to say that academy Honda was a very straight forward dealership when it came to pricing and their service was great . I came in originally to purchase a used Honda Accord and ended up leaving with a new accord and couldn???t be happier ! Bryan was very easy to work with and went over all the features of the new car with me .
by Gladys from New Jersey
January 10, 2019
This car meets all my needs I would definitely recommend this car I have owned 3 so far and each one is awesome yes I would do it again
He was not only able to get me a great deal on not 1 but 2 cars the whole time he made me feel like family. He didn???t pressure me into a vehicle that I didn???t want just to get a sale he worked with what I had to the best of his ability and got me a great deal on both cars with my credit score. When people ask me where they should go to get a new car I???m going to say John Mitchell at DCH Avademy Honda
Excellent Make, very long running vehicle
by ExtDave from Freeburg, PA
January 2, 2019
Excellent product. Perfect look, fit, room and fuel mileage. AWD is great in the snow. heated leather seats are also great for super cold mornings. this is my first Honda and I will buy more
Experience at dch academy Honda was great I received pricing online through their website and it made it a very easy fast productive visit . My sales person was Bryan andrade and he made it very simple
by SUPERCHIEF20 from NASSAU COUNTY, N.Y.
January 2, 2019
This is a quite comfortable SUV, with good back support. As a retiree, I get about 28 mpg and drive about 6000 miles a year, mostly in my suburban neighborhood. I am surprised with the excellent pick-up for this 4 cyl. car. The rear seats fold down easily, so that both my mine and my wife's golf carts and clubs fit in the rear of the SUV.
My only complaints are:
>needs better sound-proofing from road noise.
>info-tainment center is not user-friendly
Great experience got what I was looking for took alittle bit but that comes with leasing a new car great salesman all around great experience
CR V is one great Honda
by ScottK from Chicago, Illinois
December 26, 2018
The CRV for 2016 , is last year before was redesigned a bit larger, and alot more complicated. I wanted older style, which i think looks alot better, and beats Forester in comfort, interior quality, and safety ! I was able to find one on CARS.COM with only 12,000 miles on it, and it was Honda Certified (better warranty than a new car ! )
My family has a true love for this dealership and the jeep product. The last new addition was the 2018 compass. Absolutely fantastic vehicle in the Rhino color. ( giving my grand Cherokee some real competition) the features on this compass just wow me. Couldn't be possible without Joe Smith and the manager Michael. Worth anyone's time to go in and buy a vehicle close to home.
Overall had a good experience and am pleased with the car. Would have appreciated some willingness to negotiate price, but other than that everything was fine.
The only thing I regret is not buying one over 20
by Ryan's blessing of a CR-V from East Windsor, Connecticut
December 29, 2018
I love the three settings for my backup camera especially when I'm pulling boat, trailer, or I have on my trailer hitch a basket full of my tackle, supplies for camping or fish that I've caught on a day of fishing... Peppy-good gas mileage vehicle, dual climate, heated seats,moonroof, large screen for xm-radio, camera, blind spot camera,etc
I was there yesterday changing the oil in my car for the first time. From the moment when I drove through the gates to the time when I got back in my car I felt like I was a very special customer there. Everyone there did their best but for the most part I must thank Steve Harris. He pointed out on an important safety recall that needed to be fixed in my car and I agreed to leave the car to fix it. I got it back on time no problems at all.Steve was there to answer any questions and for assistance from the beginning to the end. I had the best experience in Honda Service Center!!
Bay Ridge Honda is the place to purchase your next Honda. Great teamwork. I recommend Frank Baldassare. He is very professional and helpful. Overall my whole experience at Bay Ridge Honda has been very pleasant. Thak you to Joann for working with Frank making sure I got my new Honda CRV.
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