We have bought a couple vehicles from Rick over the years and he has always been there to provide whatever service/information was needed in an expeditious manner. He does not hesitate to go the extra mile for the customer which is why we continue to return to First Team Honda to purchase our vehicles. Want to take this opportunity to say THANK YOU VERY MUCH RICK FOR ALL YOU DO FOR US!!!!!!!!!!!!
the customer service and the service was excellent but I had a coupon for a $59.99 oil change (synthetic oil) and when I paid my bill it was $74.39. When I asked why was I paying almost $15 more the excuse was that my car didn't require synthetic oil but I requested it so the oil change process required an additional fee (I drive a Toyota Yaris). There was no mention of an additional fee until it was time to pay the bill. I don't like being taken advantage of. Also, the service representative was very nice and professional and I know he's just doing his job, but he tried to sell me additional service repairs. I politely declined each recommendation and he would offer another service repair at a lower rate.
Very pleasant experience with my daughter at checkered flag today.sales person Robert Cameron was top notch very professional,up front about all details,we were very satisfied with the whole deal.I would highly recommend Robert to anybody looking for a car.
This was our second time working with Geoff. He is great! He really goes above and beyond for his customers to make sure you get everything you want and need in your next vehicle. Definitely recommend him to everyone!
Worked with Ken Wesley on the purchase of my new CRV. He was very professional and easy to work with. Honest and forthright. Works hard and made the process quick and painless. Next time I buy a car I'll be calling Ken! Thanks for the wonderful experience.
We can't begin to express our appreciation and gratitude towards this Hall Honda crew. To start....Dee Delaney was amazing to work with. Her caring, supportive nature and go-getter attitude was exactly what we needed in this situation. Thank you to Marcus for listening....Tony for getting the ball rolling and Matt for working his magic to seal the deal. Ian....your a tech wizard and so kind to have extended yourself to teach us all the cool tricks this baby can do! This may have been one of the most challenging scenarios to make happen... but they did it when many other dealerships couldn't or wouldn't. And....they did it with ease, confidence, and with a non-judgmental attitude! We love our car....and truly love all of you! Thank you so much!!!
Definitely the best experience I???ve had buying a car from a dealer. I found my truck online and went in the next day to check it out. Jordan greeted us as soon as we arrived and was very friendly and professional. They were not pushy and ensured that we got the payments we were comfortable with. Will definitely check them out again during our next car search.
Right out the gate he was amazing! Approached us with a welcoming smile and listened to our exact wants and needs in a vehicle. To be honest I lost all hope in finding a vehicle but he made it possible to get exactly what I wanted!
Great customer service. Made the appointment time and service duration matched estimate
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