Excellent responsive, prepared conversations, with accuracy.
by MichelleAdams from DealerRater.com
September 0, 2018
John was excellent; he gave quick answers, very thorough information regarding details t hat I needed to know about my new Toyota. He was responsive; got back to me regarding the entire package in order to speed up my time spent. We had full service information, interfacing with my insurance company, with a service contract and terms. Best experience I have ever had with an auto purchase.
Connor definitely worked a miracle to get me what I wanted at an affordable Price .For being a first timer I am very satisfied with the service I received at Henderson Chevrolet. Highly recommend This Location !!
The service advisor Andrew was amazing. He was very kind informative and attentive. I felt completely comfortable with the service process. I use to take my vehicle Findley Dodge but now I will be going to Autonation USA.
This is a fantastic dealership with fantastic people working there. Fear not about walking on to a car lot anymore, at least at this place! Our salesman was Earl Huang and he was not your “typical” car salesman. Earl was kind, considerate, patient, and more than fair in dealing with us.
Our experience with Earl started online where we asked about prices on a car that was on their lot. Earl was very honest about the price, if that number included tax, and if they were able to down from that number.
We drove from one side of town to the other to come to this dealership, but I am here to tell you that is was more than worth the drive! There were other lots that were closer and we had talked to some sales people at them, but we did not get the service nor the deal. It really was worth the drive!
Ask for Earl when you need to get your next car, he will absolutely treat you fairly!
I am handicapped and hard of hearing, so I honestly did not catch the names of the men in the service department that were so wonderfully helpful. I'm on oxygen 24/7 and it really was difficult to get my car in for the airbag recall. A young man came out and picked up my car, had it fixed and returned it to me. I can't thank them enough and have told many about how great your service is! Thank you again.
Everything was great service wise and only reason giving it a four is because they only have one shuttle guy going and the wait can get excessive. So if your taking a shuttle plan to wait a while during busy times. I would recommend hiring a 2nd shuttle driver so the one doesnt drive all over town causing delays.
TJ was extremely helpful, and was very kind. He was patient even though it was getting late, and made us feel like we were making the right decision buying a car with Honda. TJ was knowledgeable, friendly, and made my family feel welcome. He is a model employee, and he made the experience enjoyable.
Quick efficient, Pedro explained the service process very well. Knowledge concerning my car and the requirements for service. Friendly and professional! Highly recommend this dealer for purchase or service.
Pedro and the Service Dept. team put the Merry back into my Christmas this month. The team at Honda West will go the extra mile for loyal customers, such as me, and care about my car service experience. This means so much more than making a buck and I respect them for it. Thank you for making my Christmas a merry one!!
by Tracy & Candace Mayfield from Las Vegas, NV
December 1, 2018
Jilmar Esperanza was our salesman. Jilmar was very knowledgeable, professional, and accommodating. Jilmar was very friendly and patient when it came to explaining the functionality of our vehicle purchase. We were very fortunate to have Jilmar as our salesman.
Great experience with a great salesman, Tony Bowler. Didn't feel pressured, but I was provided all information needed to make my decision to purchase. Felt like I paid a fair price for my new car. I really liked the casual, low key atmosphere of this dealership and Tony. Not the typical high pressure car sales, which made me very happy!
Kevin was very helpful helping us purchase a new 2018 Ford Fiesta. Nobody pressured us into the purchase as many car dealerships do. Would buy a car from Kevin and Ford Country again
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