I highly recommend Surprise Honda. I had been car shopping for a few months, but Surprise Honda is the only dealership who impressed me.
Every single person I met at their dealership was super friendly and helpful! They didn’t waste my time looking at cars i had no interest in.
They really listen. They showed me the exact car i wanted with all of my “must haves.” The facility is gorgeous. I’m looking forward to my service appointments and the Starbucks coffee!
by Gladys from New Jersey
January 10, 2019
This car meets all my needs I would definitely recommend this car I have owned 3 so far and each one is awesome yes I would do it again
Alex is really nice and very personable I am definitely going to return!
by SUPERCHIEF20 from NASSAU COUNTY, N.Y.
January 2, 2019
This is a quite comfortable SUV, with good back support. As a retiree, I get about 28 mpg and drive about 6000 miles a year, mostly in my suburban neighborhood. I am surprised with the excellent pick-up for this 4 cyl. car. The rear seats fold down easily, so that both my mine and my wife's golf carts and clubs fit in the rear of the SUV.
My only complaints are:
>needs better sound-proofing from road noise.
>info-tainment center is not user-friendly
we were on a fact finding mission when we stopped at liberty buick. treated nicely even though we did not intend to buy at that time. ultimately, we traded in a pick-up and a fifth wheel on a 2019 buick envision. tim was patient with us even when we totally changed the color and style of vehicle that we initially wanted. we got more vehicle than we ever imagined at a manageable price.
Always is prompt to handle my needs, has always been in a timely manner. Steve advised me of what my car needed. Kevin explained to me about the callabration process.
The only thing I regret is not buying one over 20
by Ryan's blessing of a CR-V from East Windsor, Connecticut
December 29, 2018
I love the three settings for my backup camera especially when I'm pulling boat, trailer, or I have on my trailer hitch a basket full of my tackle, supplies for camping or fish that I've caught on a day of fishing... Peppy-good gas mileage vehicle, dual climate, heated seats,moonroof, large screen for xm-radio, camera, blind spot camera,etc
In and Out in only 3 hrs & 15 mins includes demonstrating a new vehicle and trading in the old one. Very nice to work out a deal online and actually have it honored once I arrived. Trade in value was about what I expected and still a bit more than two other dealers had offered. All involved worked fast and courteously and I thank them for that. I would have no problem buying another car right here. Thank you Arrowhead Honda.
Good for a family of 3
by Aeyarr from Mineola, NY
December 26, 2018
Plenty of leg room, enough oomph and feels secure. Acceptable mileage, not too fancy with regards to features, but enough. Missing volume knob is a down side
Great and easy buying experience.No pressure to buy.Salesperson Blake Friend was excellent. Made the buying experience super easy. Upfront no games. Leo was also awesome. Highly recommended.
Past two vehicles I owned were Honda.
by Bobbie from Florence
December 7, 2018
The car met all my needs. The dealer, Ray, was very helpful. I would recommend him to friends. I would purchase another Honda CRV. There is a small cracked with front windshield but Ray is scheduling an appointment for me. There's also a scratched below the tail light. Would like to have that replaced.
After 30 years of membership I FINALLY used the Costco Auto program and was introduced to Tom Daniels. He is GREAT! I don't live in the customary 25 mile radius to Earnhardt Honda so our first contacts were limited to Email and Text (my choice). Our first meeting was so laid back; no pressure but with a determination of "lets make the deal that you want;" AND get you home before dark. And they did. When I drove off in my brand new 2018 CR V I experienced a euphoria never felt when I bought a new car. It was clean, prepped and pre-tested CORRECTLY. Tom had listened to what is important to ME about my car and took the time to make sure I knew how to make it work to my best advantage. The 3 hour ride home was a PLEASURE; the way I always imagined it should be. THANK YOU Tom Daniels! Gail Carlmark
Nice Car, Road Noise is High
by indigo2345 from EVANSVILLE
December 6, 2018
Our 6th Honda vehicle. Road noise is louder on the CRV then the Other Hondas we owned. Dependability is good so far. Fairly comfortable. Not much room in the rear
Moe Saeed is very car knowledgeable , professional and understanding when it came to purchasing our car. It was our first car shopping stress free experience! Moe listened to our wants and needs and respected that. Very much appreciated!
For all your internet to in person buying this place is all in one. We decided to start the process looking online and Earnhardt gave us a reasonable quote, we set a date to come in and look at the car and our quote was accepted! No hassle no negotiating on the spot approved. Michael Corado was knowledgeable in the car and has the personality to deal with any customer!
We needed to find something for my husband because he commutes a ton. Our last two vehicles were purchased at a large dealership which made us feel more like a number than a customer. A car is an investment and at 101 Auto we felt like Scott and Echo saw us as we were, a family in need of something reliable. They took time to make sure we were comfortable and we felt like they actually saw us as people. I love that they only sold vehicles that had one previous owner. They are open and honest, characteristics my husband and I hold dear. We had one little hiccup but they took care of that quickly. We wouldn't hesitate to go back there if we are ever in the market again to buy.
They had the car I wanted and they were able to work with me to make it a great deal and experience. The process was easy and quick. Chris Hefke was great and I would definitely recommend working with him. I will continue to come back for all my service and buying needs.
Proving to be a very smooth ride like a Cadillac!
by Eloise from Bound Brook, NJ
December 31, 2018
This vehicle has lots of room & presents a simplicity for all my needs. It also has a beauty about it that shines just like a high-end vehicle.
Staff was very courteous, and attentive to covering all my questions. Never felt rushed or pressured. Negotiations were ok, if you???ve done your research, and know what you want they are fairly straight forward.
CR V is one great Honda
by ScottK from Chicago, Illinois
December 26, 2018
The CRV for 2016 , is last year before was redesigned a bit larger, and alot more complicated. I wanted older style, which i think looks alot better, and beats Forester in comfort, interior quality, and safety ! I was able to find one on CARS.COM with only 12,000 miles on it, and it was Honda Certified (better warranty than a new car ! )
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I RECENTLY BOUGHT A USED 2013 MERCEDES BENZ GLK 350 4MATIC FROM THIS DEALER. MR FRANK NIKNAM WAS EXCELLENT HE ASSISTED ME AND ENSURE THAT I GOT AN EXCELLENT CAR DESPITE THE FACT THAT I DIDN'T EVEN COME FOR A TEST DRIVE. BUT THE CAR I RECEIVED FROM HIM WAS IN PERFECT CONDITION. I STRONGLY RECOMMEND THIS DEALERSHIP TO ANYONE WHO NEEDS TO HAVE AN EXCELLENT EXPERIENCE AND EVEN MORE SO TO THOSE THAT DO NOT HAVE THE TIME TO COME FOR A TEST DRIVE. AUTO WITS IS EXCELLENT.
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