Excellent experience.... originally went in to look at a CRV with no intent to buy and ended up walking out with a great deal. Would definitely recommend this dealership! Eric was absolutely awesome and so knowledgeable.
I had to take in my brand new 2018 CRV for a broken power seat control panel after only 3 months of ownership. Needless to say I was a bit upset considering the car was brand new. The service professionals at Flow Honda in Winston Salem were very supportive and provided outstanding service that erased any negativity I had going in. It turned out that it was only a bad clip and it was repaired in less than 35 minutes. Now I don't expect every time I bring it in for service that it will be so quick but it was great that they took all things into consideration, how new the vehicle was and what kind of time frame I was working with, and got me back on the road as quickly as they could. They were all very courteous and friendly and very professional. If I had to stay longer the service lounge is more than accommodating. Only one thing, the A/C in the lounge may have been a bit too cold but it was raining that day so I am sure any other time it would have been just right. So if that is all I can say that could use improvement, they are doing a xxxx of job there. 5 stars guys!
I went in for a minor fix in my 2014 Honda EX but ended up leasing a new car too.
Kathy Fulton, the salesperson was very helpful and worked very diligently ,answered all my queries, spent a lot of time to make sure she explained everything about the car. It did not take very long to agree to lease a new car from her since she made it very easy and smooth process. She was very cheerful with a great personality at all times. I thank her very much.
Luke Hammond, our sales consultant was very professional. He was very knowledgeable and informative. The whole process was very smooth. Bought a new car with no hassle at the best price. Excellent service!
My wait time was much longer than I anticipated however the staff was attentive to acknowledge they had an unforeseen issue and kept me informed and were so courteous that I really didn???t feel so frustrated over the wait . I was apologized to and despite the wait, I???d still return here for my service work .
Just bought a new vehicle from JJ Rogers at Crown Honda. Very honest dealings with us and gave us a great deal. The vehicle was just what we wanted and JJ worked hard to make sure we were well taken care of.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
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