I needed a new battery. Zac found that I also needed new filters, which he brought out and showed me. I also needed new wiper blades. He was very friendly and helpful I didn't feel pressure to do anything . He is a good employee.
Took my car in a couple of months ago to have my A/C looked at. Zac was the service person helping me. It was the easiest and the most painless service experience I've ever had. I actually never write reviews, but Zac was so friendly and helpful, that it seemed like a disservice not to say something about him. Every experience I've had at Honda of Tiffany Springs has been excellent, but the experience I had with Zac was world class.
Mike was so accommodating at a moment when all seemed to be in shambles following a home invasion where my daughter's keys were stolen. Service was timely, professional and dependable. Thank you for your commitment to what we have experienced with Honda of Tiffany Springs Mike. Your help with the key issue was a huge check off on our long list of returning to a state of normalcy. Thank you!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
This is a great place to buy a car! Everyone was very friendly and seemed to be really enjoying themselves. I feel like I got a great deal on my car and it wasn’t like fighting a tiger to get a good deal. Overall, it was a really good experience!
I live in St Louis and had been looking for the right car for a while. I found the perfect 2013 Subaru Forester on LSH’s website and put the car on hold after talking to Leslie. She was very helpful and made the process easy.
I flew into KC and picked up the car yesterday. Austen and Darryl helped me to close the sale. They had already detailed the car and prepared paperwork before I arrived. All I had to do was test drive, talk about financing/warranties and sign. The paperwork didn’t take long, they made sure I was 100% comfortable with everything, patiently answered all of the questions I had, (I’m not very knowledgeable about cars and likely asked some stupid questions!) and had me out the door in about two hours. It was not the all day, stressful situation I’ve learned to expect from other dealerships!
This was definitely the best experience I’ve had buying a car. The entire staff seemed very friendly and professional. I would highly recommend going to them!
Overall was rated only "good" in place of excellent due to issues beyond Edward Santana's control. The new car required some body repair which required some delays/inconveniences. The future looks good for Edwardo professionally. We are pleased with him and on request will send him new business.
5+ Star for Sales team. Great experience. Works well with customer. Paper handling and title/registration dept "upstairs" is AWFUL. 1 month from buying and still not received papers. False promised 3 times already saying its mailed out (outright lies). Everytime you call they have excuse for lying previous time. Now my tag expires in 3 days with no papers in hand. That's the "LEGENDS WAY" I guess..
I had the best car purchase experience at Jay Wolfe! I started working with Russ King when I found out that Honda was bringing the Civic Type R to the United States finally. The release of the car was still months out but Russ put me on his list and updated me with any information he heard about the car. He kept me well informed, knowing how excited I was about this car. I felt like he was as excited for me as I was for the car to be released. This is a limited production car that most dealerships will only receive one or two of. Even knowing this, Russ and Jay Wolfe didn't mark the car's price up like so many other dealerships have done (others marked it up $2k to $20k!). They had higher offers for it than what Russ and I had discussed but he and Jay Wolfe kept to what we had discussed for pricing MSRP plus accessories. Now that's a dealership with integrity! They are a for profit business and it would have been easy for them to have decided to sell it for much more and make more profit, but they didn't. They kept to their word and made a customer for life! If you don't think this is that special, search online for the 2017 Civic Type R and dealer markups. There are plenty of people in a similar situation where at the last minute their dealership marked up the car by thousands of dollars. Thank you Russ and Jay Wolfe for being a solid business with integrity! I will definitely be back again when it's time to replace my wife's Odyssey.
My dealer, Jerry, worked with me to get a car at a fair price. Problem was because my credit was new they had a hard time finding someone to finance me. Fast forward two weeks I'm in a new 2018 car with a descent monthly payment. Thanks for the help.
Shawn Lemieux and his helper Carter were awesome to deal with. I said there was no stress involved in this Pilot trade in! I would highly recommend asking for these two when you are in the car shopping market!
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