The Service Agent Marcus is so professional with a nice personal touch by providing assistance to my questions about the features. Plus the group all work together so there was no long wait when one agent is not available.
My husband and I went to Ferguson’s to look for a late model used pickup recently on a Saturday afternoon. We we able to shop by ourselves without being bombarded by salesmen. At the right time Tim Flusche came out and asked if he could help. He gave us prices on the trucks we were interested in. My husband selected his truck and Tim got the paperwork done quickly and we were on the road. There was no pressure to buy and that’s how we like to shop.
I saw a 2011 Honda CRV 4WD online and came to check it out. I was immediately greeted and helped. They brought the car around and we test drove it and checked it out. Definitely enjoyed the speedy service they provided. The staff was also nice and the environment was welcoming. Thanks very much guys. It was a big team effort.
I've always had exemplary service and all work that needs to be done or that was done explained in detail. Comfortable waiting area, a couple of quiet workstations, free WiFi, and nice refreshments make waiting for my vehicle a breeze!
I got the ball rolling with 4 dealerships but Junior gave me a quick & fair quote over the phone while the others wanted me to do the leg work and get the best deal and then come back to them so they could beat it. Junior just gave me the best deal and it was done. Thanks!
I???m very satisfied with the routine maintenance my Honda received. My only complaint, which isn???t necessarily related to the maintenance/ service team, is being called and messaged until i take a survey. I would really like to be able to just bring my car into to be maintenanced and cared for without having several calls, emails and texts the days to come.
I went into Ciocca looking at a specific car. They had the car all ready. Jesse was my salesman and was very friendly and helpful. He wasn't pushy like some car salesman are. He is a true car guy and knows a lot about the cars.
Recently had the opportunity to work with the team at Piazza Honda of Philadelphia in leasing a 2018 Accord. They made the entire process feel very comfortable – from the sales team all the way to the management. The team goes out of their way to make you feel like you are part of the family. They took the time to make sure every question was answered and by the time I signed on the dotted line, I felt very confident in my new purchase. I would recommend anyone in the market for a new or used Honda, check out the team at Piazza Honda of Philadelphia!! Special thanks to Danny Pezzetti, Vincent Iulianetti, Khaled El-Naccache, Dave Miller and Ross Polinow.
Whilst car salesmen and dealerships don't generally inspire feelings of trust or good customer experience, Saccucci Honda in Middletown, RI are a stand-out enterprise that well and truly kicks that trend. After visiting several different car dealerships in Rhode Island it was extremely refreshing to find one that wasn't trying to hard-sell every unnecessary gizmo available and/or extract every bit of private/personal detail just to get a simple quote. The salesman we dealt with (a Mr. David Fontaine) was thoroughly professional and he actually listened to what we wanted which certainly isn't a common trait in other dealerships we visited. Communications throughout the whole process were highly satisfactory, the staff were always friendly and attentive and the leasing sale was punctual and deftly handled.
I have no complaints about Saccucci Honda and wish them all a Happy Christmas and a great New Year for 2019
My husband and I planned on trading in our leased Toyota truck with the intention of leasing another vehicle. We planned on "looking" around, but after speaking with Glenn, he made our visit comfortable in a manner that we did not feel pressured. Glenn understood that this was not our first time in a car dealership and therefore, we knew what we wanted regarding price, etc. He respected that and addressed our requests in a straightforward and respectful manner. As a result, we leased a car during our first meeting.
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