Purchased a 2016 CRV from Honda last month and the battery died Wednesday morning. The Service Department sent someone to jump my car and after testing and discovering my battery was both in poor condition and my car was still under warranty they installed a new battery. They also helped me track down and figure out why it had died that morning (operator error). They were very nice and significantly changed my rather negative opinion of the Dealership.
haven't had it long but like my 2017 CRV
by kokomcc from Raleigh, NC
January 7, 2019
Got an 2017 CRV EX AWD used with 22k miles CPO. As with a lot of Hondas there is some road noise, but it helps my son sleep, so it's not a big problem for me. I have had a little issue with the screen connecting during cloudy/stormy weather but it's been fine lately. Will see how it does on my next upcoming trips. I am enjoying the saftey alerts like lane assistance and the Apple Car Play feature is very nice! I bought this car for its reliability and hope it keeps is value as most Hondas do. I plan to keep it for a very long time unless I have another kiddo and feel otherwise :)
Stan, assisted me in my Purchased. He is great he sold me exactly when I wanted, he made sure that I was satisfied with my purchase, and service was also great and getting the clear bra and the seats treated right away Honda overall is the best dealership in town.
This car is exactly I have dream about all my life
by Aya Spektor from Williamsville, NY
January 7, 2019
It has everything I need. It is reliable, beautifully designed vehicle, very economical, with good size and cargo space. It has inside everything I need for me and my family.
I learned about Salem MB when I started taking my 2005 MB there for service. Don is an exceptional service manager, and their customer service is second to none! When it was time for a new car, I chose Salem MB based on my history of great service. Needless to say I have found that every person in the dealership is exceptional! I dealt with Gayle. She was friendly, hard working, and a consummate professional! I just can???t say enough good things about my experience at this dealership!!
by Disappointed from Rochester, New York
December 16, 2018
I’m disappointed about many things. For the 2017’s Honda made some changes that I feel fell short. Example: The headlights were lowered, now it’s hard to read road signs, the lights are not bright enough. The gas lever is very hard to reach, you can’t see which one you’re pulling on, I accidentally pulled the hood latch and realized it once I was back on the expressway with my hood about to lift off as I regained speed. Honda redesigned the doors now they swing open way too far, hard to reach once you are seated. When I turn on the heat or the air the car vibrates, gives me the jitters. It’s not a very quiet vehicle, could be the cheap tiresthat Honda puts on the vehicles. Poor design externally near the windshield, very hard to remove snow from the windshield, you must push the snow upwards to clear it away from the wipers. Now after reading all these reviews about gas and oil mixing together I’m about ready to trade mine in for the Rav that I was going to buy
Good service and staff is always friendly and informative. The early morning service dept hours are great for getting in and out for regular maintenance.
by dlemons from Powell, OH
December 7, 2018
We have owned this car for 22 months. Have loved it till we drove to FL to visit daughter. Had to extend our visit almost 2 weeks. The computer system went out ( just as we pulled into her drive) Actually the back up camera came on while driving on the interstate. We had had trouble with the warning lights on mirrors coming on for no reason earlier in the year, Long story short Went to the dealer in Pensacola 3 times before they said it was "fixed" Stopped in the Smoky Mtns . Got up the next morning to sightsee and the car wouldn't start. Got a jump, drove it home, parked in garage and wouldn't start,. Had it towed to Germain where we bought and the installed a new battery. Haven't had any problems since but do not feel comfortable keeping this car. Very disappointed as it was always rated very high for reliability
We had decided on car model & configuration we wanted on the web. We were just going To test drive the vehicle, but they were helpful, informative, and competitive on the price so we bought the car there. Closing was easy & quick.
My favorite car I have ever owned.
by mrichiej from Kansas City, MO
December 4, 2018
This car is not only stylish and just looks beautiful, but is a very comfortable ride. I am 6'3" and I have PLENTY of legroom, headroom and seat support. Long trips are nice as it is just easy to drive. Also on long trips, it has Adaptive Cruise Control and Lane Keep Assistance. I love this feature. Dual climate control and dual driver seat settings at the touch of a button are both awesome too. YOU will NOT be disappointed with this car purchase. Best descision I have ever made. Go test drive one for yourself.
Pedro was fantastic to work with, will truly recommend him. The service was great and fast was less than 2 hours from the time I arrived and left with my new CRV. Also, gave me a nice (not great) but nice trade in value on my old car.
Nicest car we have ever owned.
by E H from Tucson, AZ
December 3, 2018
We love this vehicle. It has great style and performance. This is our first Honda. We love the comfortable interior. It is a great family car.
The service employee was friendly, courteous, and efficient. The work was done in a timely manner even earlier than was expected. The coffee was also good.
Very Pleased with the Honda CR-V
by Gene Mealer from Ocala, FL
November 20, 2018
This is my second CR-V EX-L. It has the Honda Sensing safety package which is standard on all CR-V’s except the XL model. As an older driver, I appreciate the safety features. It also has a 1.5 liter engine with a turbo. The acceleration is excellent and has enough power for all occasions. Also, the gas mileage is excellent. I average over 30 mpg in around town driving and as high as 35 on the interstate. The car is comfortable and has a very nice leather interior.I I had to name a negative, I would say it is the powered passenger seat. It cannot raise and lower the seat. Since my wife is under 5 feet, she needs a seat cushion to see out properly.
Overall, this is an outstanding small SUV. Motor Trend agrees with me as it named the 2015 and 2018 Honda CR-V as their SUV of the year.
I brought my car in for service today. They we very quick and made all of the inspections listing all the problems found and the cost to fix them letting me decide what to do about it but letting me know about all of the potential problems at the same time. Thank you. While there, we asked Jeff to show us the CRV which he did. He gave us all the details required to make a decision regarding buying a new one. Evan took a test drive. He gave us the information without trying to pressure us to buy today. If we decide to buy we will definitely be back to see him.
by Mom Mobile from Harrisburg, PA
November 19, 2018
Great SUV for zipping around for a good price. Great gas mileage for the long road trips our family takes. We wanted a car with good trunk space for long trips too.
Troy was super helpful and kind when I purchased my new Corolla. Car buying can be stressful, but with Troy it was easy and fun! His knowledge and enthusiasm for Toyota made the process go very smooth.
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