I came to look a new car. David was very friendly, honest and helpful. He took his time to explained to me all the procedures from buying my car to finance my car, and he went through the features on new vehicle with me. I don't feel very comfortable when go to the dealership, but David proved to me otherwise. Could not asked for a professional, friendly service at Honda Eagle Dealership; and I came out with a brand new car!!!!
I bought a year old BMW. The price was better than I found at other dealerships. They were prepared to go as slow as I wanted and answer all my questions, but that's not what I wanted. I wanted fast! So after a quick test drive went in and signed the paperwork, while they washed it for me. They let me leave my old car there and drive my new car home. There was a headlight malfunction and they said it was completely covered under warranty. However, because it was a software issue, Carmax said I needed to take it to BMW, but that Carmax would cover any costs. They were true to their word!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I have now been to this facility twice in the last two years (once to get an appraisal for a vehicle I ended up selling myself and now (Sept/2018) for a used vehicle purchase. Both times great, but this most recent was a shockingly easy process throughout with a very good person (Greg Leo) from CarMax.
I had a specific need and the car was in CA (I am in TX) and Greg set up delivery, responded to any request I had, and kept me informed at all times of the stages. When I met him for actual purchase, I was in and out of the process (including a trade in) in 2 hours (prob could have done less but we got along well). This IS the way car buying should be done! Period. Great people, great business model.
I also used CarMax financing with zero issues (excellent credit) and there is no pressure involved whatsoever (it is built into their process).
Everything about Park Place Lexus made the experience enjoyable. From the greeting at the front desk and introduction to a knowledgeable Sale Associate you will find every step in the process very comfortable.
It was great experience with Mr.Yong Kim and he was pleasant and patient, helping me make my final decision without any issue. I would definitely return to this dealership if I am in the market for another Honda at the end of my lease period.
Glen was very helpful and got me a screaming deal, made sure I was well taken care of and treated me like family. Overall a great experience and would definitely recommend him to anyone looking to buy or just in the market.
Oliver assisted me with a new purchase two years ago and it was an amazing experience! He has not been cut from the same mold as the typical car salesman. With Oliver, there is no pressure, there is no "but if you buy today ...", he does not overload me with Honda statistics, facts, etc., and he doesn't bad mouth other car brands or dealerships. I and my family will continue to ask for Oliver and if he's not there that day, we wait.
I called in on Wednesday morning and Ken answered the call. He was able to keep up with my questions and what I wanted in my car. I also let him know my mother bought her Civic here back in 2012 so if they???re as good to me as they are to her, they have a customer for life. Needless to say Ken was absolutely amazing. He answered every single question my boyfriend and I had and wasn???t pushy at all. He worked with us on the trade value of my 2013 Soul and I left with a gorgeous brand new 2018 Civic Thursday night. Ken stayed well after hours to explain everything the car can do and I can tell everyone for a fact that most sales people won???t do that.
The sales person Jay who was with us was amazing .. undoubtedly he did his best and is still helpful when in need 😍 .. the PROBLEM we had was with the FINANCIAL HEAD who at the crucial moment after finalizing everything kept a check that we had to opt for financing only in the bank they stated with highest APR and was forced to select the highest repayment period .. so just be mindful during the final moments before signing the papers .. THE FIVE STAR HERE IS FOR THE SALES PERSON ONLY
I really enjoy having Ken Valdez guiding me through the sales process. He is very professional,, patient and honest. I have nsver had a better buying experience than I have had with Ken Valdez. He is awesome.
I would highly recommend this dealer if you're looking for a used car. I worked with Razaq Olayloye (sales) and he was very patient and understood what I wanted and needed in a car. He was a pleasure to do business with and I'd happily send any of my friends to him when they are in the market for a car. The finance procedure was smooth and pleasant with Jerry Johnson. He was very professional and helpful, as well as Rick Dailey. My future car buying will be with this group. I truly appreciate the friendly and helpful atmosphere at the used car office. I felt that I was welcome and they wanted to be sure I was thrilled with my purchase.
Excellent service and unbeatable price when I purchased my brand new 2018 Honda CR-V. This dealership went above and beyond for me to get me to buy my new car. I have bought cars from other Honda Dealers before and they have not matched the price or service this dealership offered. I will definitely come to this dealership first to buy new cars again. Thank you Honda cars of McKinney.
Rick Daily and Gus Arguello have always helped me and my family with our vehicle. Always going above and beyond. I highly recommend them to all my friends and family to ask for a Rick and Gus at the McKinney Honda.
Great all round service by Ken, ask for Ken when u are here. He got me the best deal and we are very happy with his level of service
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