I didn't actually go to the dealership, but I inquired about a vehicle through email. From a distance, the customer service has been wonderful. They were quick to respond and have also been very helpful in keeping me up to date with potential inventory I might be interested in.
This was the third new Honda we have purchased at Nelson Honda in Martinsville, VA. We have found the purchasing experience at this dealership to be a pleasant experience. All of the staff are very helpful. We have been especially please with the services of the salesperson who sold us all three of our new mini-vans, Mike Merriman. Mike treats you like a friend and works hard to understand what you want and attempts to answer every question and possible consideration. He is patient and not forceful, which is what I look for in a salesperson. If he is available, he will sell me my next Honda. I highly recommend him and the entire staff and services at Nelson Honda.
I went to Nelson Honda after seeing a great looking car on their website. After getting there I realized the car was even better than i expected. It was clean and very well kept. Larry Copeis so nice and easy to talk to. He was very helpful and thanks to that I ended up buying my very first car! I would recommend going to Nelson Honda and talking to Larry Cope to anybody any day!
I did not have an appointment, but Angela was very helpful to get my car serviced in a timely manner. I also got a quote for new tires and was given a written 'status report' on work needed to be done. In all, a very satisfying experience today. I recommend the Honda Service Dept.
Just bought a new 2016 Honda Civic Ex-T from Nelson Honda . Patty and Larry were awesome to work with. They really listened to what I needed for my trade and what I was looking for in a new Honda. Both very friendly and honest individuals. I love my new Honda and would recommend Nelson HIGHLY. Thanks again Larry and Patty.
The Nelson team never disappoints. No need to drive to a bigger city. They have plenty of cars and give you the individualized service to help you get the car you need! I'll be back and sending everyone I know their way!
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