I only gave this dralership and average 3/5 mainly because of the wait. I had an appointment for 11am. I came at 1020 am and wasnt seen until about 11. So I waited almost an hour. I was also promised my car would be done before 1. I found that amusing and guess what. It was finished around 3. I also expected a complimentary carwash but I guess this honda does not do that. Somewhat disappointing but what can you do.
Cuando entregas tu corazón y toda las fuersas que nos enseñan los que nos traen a este mundo cosechas lo mejor de ti muchas gracias por tan excelente servicio que dios te bendiga y hojala ayudes a muchas familias y a muchos con sus sueños de tener un coche en sus hogares gracias Silvia Garcia por todo
We just bought a '19 Honda HRV from El Cerrito Honda and had an excellent experience. We really enjoyed working with the salesperson, Sylvia Garcia, because she was knowledgeable, courteous, relaxed, had excellent communication skills, was straightforward, thorough, and sensitive to our needs and preferences. We recommend her without hesitation.
Gracias a la ayuda de Silvia Garcia, pudimos obtener el carro que buscabamos. Con su ayuda nos facilito incluso devolver el coche que tenia en lease sin pagar ni un solo dollar. Eso fue genial. Es muy profesional y atenta con sus clientes. Muchas gracias por hacernos mas facil ontener otro coche.
I just bought a new vehicle at Honda of El Cerrito. Silvia Garcia helped me throughout the process. She has a lot of experience and worked the numbers to get me the best price and a comfortable payment. I am glad I visited that dealership. I will definitely go back there if I decide to buy a second car.
My wife and I just had an amazing customer experience with El Cerrito car dealership. We had the pleasure to work Silvia Garcia. She was very welcoming. Silvia Garcia is the person to go to when wanting to make purchase. I would recommend my friends and family to Silvia. Silvia was a real pleasure to work with. She was very friendly, professional and knowledgeable. She was able to answer any questions we had. Silvia THANK YOU for your help.
Honda of El Cerrito has the best customer service. Janice helped me find my perfect car. I would definitely recommend Janice to anyone in need of a car! Im so glad I came to Honda of El Cerrito to purchase my vehicle.
I had an absolutely amazing experience at Honda Marin! I was buying a new car and as a newcomer to the US (from Canada), I felt welcomed and supported throughout the whole buying process. I highly, highly recommend Oscar Perez if you’re considering buying- he’s extremely professional but warm and a fantastic person. I also can’t say enough great things about their finance department (Yvonne Player, Yakov Israelyan), and be sure to see Nicholas Johnston for service (he’s fantastic)! And, Honda makes great cars! I’m absolutely thrilled with my 2018 Civic!
Regarding Oscar Perez from Marin Honda, CA.
I had a GREAT car buying experience with Oscar Perez. I was shopping for a used car with my son. I went to 4 other Honda dealers and had mediocre to satisfactory assistance in our search and negotiations.
I am a director of sales in another industry, therefore I feel like understand a genuine above and beyond the call of duty attitude of advocacy. Oscar was AWESOME representing us in a multiple buyer situation for the same car. I would go out of my way to see Oscar again for a new or used car when in the market for a Honda!
Dean and Kevin
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