I am so impressed by true professionalism at this service center. I have trust in their suggestions. From the scheduling of my serivce to discussion about repairs, these huys clearly know how to get the job done!
I've had the distinct pleasure of working with Pete Edwardson at Stevens Point Honda since 2006 when I bought a Honda Pilot. I later bought a 2014 Honda Accord and most recently a 2017 Honda CRV from Pete. Pete went beyond just selling me cars, he reached out by building a memorable experience with his professionalism, knowledge, and genuine caring.
The same can be said for Kelly Peterson in the Service department. I took the 2006 Honda Pilot in to have a trailer hitch installed so we could pull a UTV. He impressed me immediately with his knowledge of cars and professionalism. He also worked to build a trusting relationship once we established we'd both lived in and loved South Dakota.
We'll be moving soon to be closer to our daughter and grand kids, and I will miss these two gentlemen, their professionalism, knowledge, and sincere caring about customer service.
I was pleased with the service I received from Matt the salesman I was working with. My disappointment came after the purchase was completed. First they didnt bother to put any gas in the tank, I did test drive it with the fuel light on but thought that they would put some fuel in should the sale go through. Then driving home the tire check light came on. I also happened to discover that an oil change was due on the vehicle as it was at only 30%. My disappointment is in the lack of attention to the small details. Makes me wonder what else may have been overlooked. I ended up bringing it to my local dealer and having everything checked there. Although I really did like working with Matt I'm not sure I would recommend or go back there.
Purchasing my 2016 Honda Civic from Pete at Stevens Point Honda was as good an experience as you could have. Kelly and Greg in the service department have made servicing the vehicle and easy pleasurable experience.
Appreciate the visual comparison of fluids that need to be changed and the up front explanation of what it meant and what it would cost. Also appreciated that I didn’t feel pressured when I declined to have those fluids changed at that time. Excellent, friendly, honest service. The cost for the services performed was also more than reasonable.
Glen was very friendly and professional. When my fiancé and I found a car on the lot we liked we agreed to a reasonable price. What a refreshing experience! no pushy salesmen here! We had to wait a few days after a car accident to receive payment from the insurance and insurance to pay our bank, We knew the car we wanted and Westside Service was patient instead of pushy like most of the other dealerships we had visited. We were very impressed and are very happy with my new car! I glady recommend Westside Service to anyone looking for a new vehicle!
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