Used 2020 Honda CR-V for sale near Mequon, WI

The sales staff at Russ Darrow Waukesha were a pleasure to work with and I am glad I chose to purchase my new Kia from them. They understood me as a prospective customer and tailored their assistance to fit my needs.

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

Knowledgeable, attentive, honest folks. I appreciate the fact they are a locally owned, family dealership. They have earned my trust.

We own 2 2020 Honda CRV EX-L and cannot be happier. We both love all the features that came with them. If you want to buy a Honda CRV around this time frame, had another one a 2019, traded it for the 2020 which had lower mileage and a color we really wanted. If buying one, go for the EX-L, well worth the little more money for what you get. Those that write negative reviews about this car...well I just don't get it. Maybe got a bad one and dealer not any good in helping them. We had some very minor issues with ours but Bianchi Honda Of Erie PA took care of everything and no hassle. As far as the electronics and main control screen, it can be a little bit of a nightmare if one is not electronically inclined. But our dealer Bianchi Honda Of Erie PA gave a thorough explanation of the basics. I figured out the rest myself by reading the manual and watching the many videos available by Honda on the many other features. All the cars we got were Preowned Certified and looked brand new.

Thomas our sales person was great. He made the sale happen because he was so helpful. He was not high pressure. We are enjoying the car

Smooth ride I have had mine since 05-14-2020 I have 12,350 miles on it and I have never had any problems. Love my beautiful CR-V

Tracy the dealer and Jeremy in financing provided excellent professional Service and I highly recommend both of them when you are looking for a new or used car. I like to compliment Jeremy on going above and beyond what was expected. Thank you Jeremy your lifetime customer. I would also like to thank Sarah in the service department for always accommodating me.

Just got one with 15,000 miles on it. In pristine condition. Still learning all the features since I never owned a car with so much tech. Once I learn one at a time, I found many of the features very useful. Over quality of build for the vehicle meets all my past expectations of past Honda vehicles. Don't understand the negative remarks about acceleration. If I have to get out of situation fast, which I had to, vehicle responded immediately and to my surprise much faster than expected. I have to keep in mind when driving it, speed can getaway with you if not driving properly, very quick for me on acceleration. Only negatives I have is: For a high quality vehicle it has no back up sensors, just a camera. It does have guidelines on the camera. I guess once I practice with the guidelines more, I will be able to see and not need back up sensors. The other item not happy with is the center console storage. You have to slide two panels to see all that is in the compartment, since the lower compartment is so long for plenty of storage. Just one long long panel would be great. Also, the flip up center armrest in the front would be great if it had an inner compartment on the arm rest. For me it is a very comfortable and relaxing vehicle to drive. I notice I do not get as tired on long trips in this car, compared to my previous. It has excellent storage, plenty for my needs. History will tell if Honda downgraded on things compared to the past. I got the remaining factory bumper to bumper warranty (Certified) along with the top of line extended maintenance for 10 years/100,000 miles. So feel pretty comfortable about future repairs since I will only be responsible for regular maintenance and normal wear and tear parts. Overall....REALLY HAPPY! On top of that I am dealing with a fantastic dealer, BIANCHI HONDA OF ERE. From the salesman, used car manager, finance department and service, they have been great, friendly people to deal with. Late Note: We also own the 2019 CRV, along with 2020, Both are EX-L version. Had the 2019 longer, also a fantastic vehicle.

Jim Blake was exceptionally helpful in making the purchase of my Prius as painless as possible. He was also available after the purchase was completed for questions.

Love sitting higher without having to drive a full size SUV. My gas mileage is great with Econ mode option. So much room for two car seats and a third (smaller) person in the backseat. Drives like a dream with pep when you need it. I’m still in the honeymoon phase but this is the nicest Honda I’ve ever owned and I’ve owned two Accords, two Civics and an HR-V. I rode in the back seat of a friend’s CR-V and I’ve wanted one ever since.

They are always helpful, kind, knowledgeable. I can usually get in for service quickly and conveniently.

Very easy to work with, Yova was good at communicating and no pressure , took care of delivery issues promptly

My experience at Honda was good explained everything Anthony was great I will be back thanks

My email correspondence left a lot to be desired when the manager blatantly told me that the car I was looking at was not possible in my price range and did not even send over any alternates, just stopped communicating. I decided to take a chance and still test drive the car I wanted and Meagan was a great sales person. She did additional research on the car and was not pushy but very thorough. Luckily Chad was the manager on staff the day we came and he made the deal happen Rich said was not possible. The buying process was the quickest I have ever experienced and we didn't have to spend half a day waiting in the dealership. Overall I am happy with our purchase and sales experience but the initial disappointment is still a factor.