Used 2020 Honda CR-V for sale near New Haven, CT

Victor was super nice and professional and patient. Knew much about the vehicle and its history and had maintenance documents ready to give me along with carfax. He also have the vehicle washed before my visit. He was very prepared. I did not buy on that day but I’m hoping to return should they agree to be flexible on their pricing. Seems like a well run dealership.

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

The sales staff was very good and the buying process was very good but took a long time. They gad a class for us to learn about the controls on the car and that helped a lot. We are still figuring out some of the various functions that are more detailed but very impresssed with the car.

We own 2 2020 Honda CRV EX-L and cannot be happier. We both love all the features that came with them. If you want to buy a Honda CRV around this time frame, had another one a 2019, traded it for the 2020 which had lower mileage and a color we really wanted. If buying one, go for the EX-L, well worth the little more money for what you get. Those that write negative reviews about this car...well I just don't get it. Maybe got a bad one and dealer not any good in helping them. We had some very minor issues with ours but Bianchi Honda Of Erie PA took care of everything and no hassle. As far as the electronics and main control screen, it can be a little bit of a nightmare if one is not electronically inclined. But our dealer Bianchi Honda Of Erie PA gave a thorough explanation of the basics. I figured out the rest myself by reading the manual and watching the many videos available by Honda on the many other features. All the cars we got were Preowned Certified and looked brand new.

I as treated like friend yet Ed and Mark were very professional. They stayed within my budget line and I got the vehicle I wanted. I would recommend them and this dealership highly. I love my 2020 Pilot!

Smooth ride I have had mine since 05-14-2020 I have 12,350 miles on it and I have never had any problems. Love my beautiful CR-V

The staff in the service department are professional, informative, helpful and easy to deal with.

Just got one with 15,000 miles on it. In pristine condition. Still learning all the features since I never owned a car with so much tech. Once I learn one at a time, I found many of the features very useful. Over quality of build for the vehicle meets all my past expectations of past Honda vehicles. Don't understand the negative remarks about acceleration. If I have to get out of situation fast, which I had to, vehicle responded immediately and to my surprise much faster than expected. I have to keep in mind when driving it, speed can getaway with you if not driving properly, very quick for me on acceleration. Only negatives I have is: For a high quality vehicle it has no back up sensors, just a camera. It does have guidelines on the camera. I guess once I practice with the guidelines more, I will be able to see and not need back up sensors. The other item not happy with is the center console storage. You have to slide two panels to see all that is in the compartment, since the lower compartment is so long for plenty of storage. Just one long long panel would be great. Also, the flip up center armrest in the front would be great if it had an inner compartment on the arm rest. For me it is a very comfortable and relaxing vehicle to drive. I notice I do not get as tired on long trips in this car, compared to my previous. It has excellent storage, plenty for my needs. History will tell if Honda downgraded on things compared to the past. I got the remaining factory bumper to bumper warranty (Certified) along with the top of line extended maintenance for 10 years/100,000 miles. So feel pretty comfortable about future repairs since I will only be responsible for regular maintenance and normal wear and tear parts. Overall....REALLY HAPPY! On top of that I am dealing with a fantastic dealer, BIANCHI HONDA OF ERE. From the salesman, used car manager, finance department and service, they have been great, friendly people to deal with. Late Note: We also own the 2019 CRV, along with 2020, Both are EX-L version. Had the 2019 longer, also a fantastic vehicle.

What a pleasure to deal with salesman manager number one Would definitely buy another car from them in the future

Love sitting higher without having to drive a full size SUV. My gas mileage is great with Econ mode option. So much room for two car seats and a third (smaller) person in the backseat. Drives like a dream with pep when you need it. I’m still in the honeymoon phase but this is the nicest Honda I’ve ever owned and I’ve owned two Accords, two Civics and an HR-V. I rode in the back seat of a friend’s CR-V and I’ve wanted one ever since.

I highly recommend purchasing a car and/or having it serviced at Acura of Berlin. I’ve purchased several cars from this dealership and each time I’ve felt that they’ve worked hard to find the right vehicle for me at a price that fit into my budget! I love the no hassle experience! I walked in today to look at the 2021 RDX’s. Antonio, my salesperson, took note of what I was looking for and worked the numbers so that I was able to get the car that I wanted. Within 4 hoursof walking in, I was able to drive home with my new car! (I traded in my 2019 RDX) Extremely happy with my new RDX! Also, I shout out to Keith and his crew in the service department. Every time I bring my car in for service, they always make me feel valued and respected! Again, I highly recommend Acura of Berlin, not only to purchase vehicles but also to have them maintained and serviced!

Easily one of the smoothest & most trustworthy transactions I’ve ever experienced with a car purchase! Will never go anywhere else moving forward. Dejon N. was kind, knowledgeable, and very patient as I asked a ton of questions. Financing staff equally as lovely & incredibly helpful. Highly recommend this location! Thank you!

I have been purchasing cars from Courtney Honda since 2008 in large part because of the excellence of their service department. They are courteous, flexible, friendly, accessible, and do excellent work. I recommend them without reservation.

honesty in needing service, not saying you need this done when in fact it could've been done 1 year later

Alex excellent salesperson very patience and honest. The dealership is another story, if your looking for a reasonable price this is the dealership for you, they get cars from Auction so no idea about the history of the car, they get checked when you already signed for the As- is purchase, don't go there on a weekend, if you have patience, wants a bargain, (non negotiable deals)time, and good mechanic this is a place to go, got lucky with Alex very accommodating and great salesman

I want to shout out my go-to Seth Perry for helping me out consistently and just being such an incredible person to me.

I’m very loyal to the Acura and Honda brand, and with good reason. The cars and SUV’s I’ve purchased have all been great quality and they hold their value! I’ve now purchased 5 vehicles from Acura of Berlin and will continue to do so because of the professionalism of their staff, their commitment to their customers and the quality of vehicles they continue to sell! Erica was my salesperson; she’s very knowledgeable and worked with me to get the deal and car I wanted. Larissa, the Sales Manager, continued to check in with me throughout the finalizing of my purchase! Tony, the General Manager, accommodated my request to push up the timeline of when I was able to pick up my vehicle due to me and my family’s vacation. He does a great job running the dealership. Tom in finance worked hard, and overtime, to make sure that all of my paperwork and financing was all set to finalize the sale! I also need to give a shout out to Keith who manages the service department! Him and his staff are awesome! I highly recommend Acura of Berlin!

Great experience, traveled 450 miles to look at a used car and their online description of the car was excellent. Car was worth the drive . The dealership as a whole was professional and down to earth. My salesman was Xavier was awesome, and knew the car , even tho it was a GM traverse. Thank you all for a nice experience!!

Bought a 2026 CR-V hybrid. Salesman was Henry. He deserves 5 stars. The guy is personable, honest, authentic and was very helpful during the process. The sales manager, eddie, was instrumental in helping us get a better deal. And the finance manager, Sherry, was very patient with my multiple questions about warranties. Overall, a positive car buying experience.

I recently purchased a car, and I couldn't be happier with the experience! From the moment I walked in, I was greeted with friendly and helpful staff who were eager to assist me. My salesperson, Luis, was knowledgeable, patient, and truly listened to my needs. They helped me find the perfect car within my budget.

Leasing our new Honda was a positive, friendly and hassle-free experience. Our sales consultant, Tony DeLena, was a pleasure to do business with -- knowledgeable, courteous and willing to go the extra mile to make sure everything was to our satisfaction. I highly recommend him and Honda of Danbury to anyone looking to buy or lease a Honda.

My experience started from my first call with Sabrina. I called to ask hours for the next day, a holiday. She gave me them but added they were open now, 3, till 5. She can have the cars I was interested in ready for test drive and the sales person, Sevi, ready at the door. So I got up off the couch and went to dealership. Everything as she said. Took me on drives with different cars with Sevi and by 4:50 made a deal. Trade was good. I did have high mileage on my trade, so I can’t complain. Made a decision on a low mileage CRV EX. Red! Then the finance paperwork! Ugh! Felt like a house closing. But they are thorough! Very good experience! Would highly recommend Mariano Rivera Honda!