Just purchased a used Odyssey from Maguire Honda and I can’t say enough positive things about the dealership. Sales associate Sarah and used car sales manager Frank were very professional, honest and stood by their word even when there was a miscommunication. I highly recommend Maguire based on my experience and plan to buy again from them in the future.
We went car shopping this past Saturday. We stopped at the Toyota store they had all the prices on all of there cars, when we went to the Hyundai store there where no prices and we where told a higher price then what was on the internet. Maguire is suppose to be an upfront lowest price dealer. Guess not any more!!!
I called them after calling a competitor in Auburn and these guys, especially Erin, were on the money and there was absolutely no dickering. I told them what I wanted, what I was looking for, and 2 hours later the deal was done. The competitors couldn't keep up with Ithaca Honda if they tried! This is the second vehicle purchase I have made with them, both over the phone, and the competition in no way could keep up. Straight forward and easy to work with. Jeff, Erin, you guys are AWESOME!!!!!!
I’ve purchased 6 cars from Jacqueline at Miller Bros. She went above and beyond to meet my needs each and every time. Customer service is excellent, as is the quality of the vehicles. I look forward to doing business again in the future!
Bobby has great quality, safe cars at a great price. Bought my 2003 Toyota Camry over a year ago and has needed very little maintenance. Great customer service and very trustworthy. Would highly recommend!
One of my companies service vans became unusable in the Albany area.
After searching the internet for used vehicles in our required condition and price range, I found one right here in Ithaca that led me to a deal with Tom Pritchard. After discussing our situation, I told Tom I was looking for a win/win deal. After a short congenial negotiation, we came to a deal that worked for both of us. When Tom was attaching the new plates, I discovered a crack in the windshield that wasn't there on my previous visit, apparently due to a chip that cracked from the cold weather. We postponed the delivery until after the weekend and he had Choice Auto Glass there early Monday to have it quickly replaced without question. He wanted the vehicle right before it left the dealership.
I was pleased with the deal, Tom and the whole Prichard Team. They followed up a few weeks later to ensure I was happy. I would recommend their "Old Time" way of making a deal to anyone looking for a good used vehicle. No pressure, easy to work with.
We purchased a vehicle here and would definitely do so again in the future. David was great to work with and made the whole process very easy. He was able to guide us through the process of buying in NY and registering in PA. We also liked being able to see the complete Carfax report.
The folks at Pritchard have been servicing my car for several years, mostly routine maintenance things. Recently there was an odd noise in the front end ... they took the time to work through and properly diagnosis the problem. Their prices are fair. I've never felt I was being oversold or steered wrong.
I would like to say how pleased I am with the personnel in your parts and service department -particularly Steve T. In 2013 I bought my first Honda ever at Honda of Ithaca. In 2014 I needed an oil change and inspection. In the past I dreaded the long wait I often encountered while having my car serviced. Not so at Honda of Ithaca. Steve T. was not only prompt but also very courteous. Seemed as though I was on my way out almost before I got there. Then last week I needed fuses checked. I never even got to sit down before the work was done. Again Steve T. Thank you so much Steve !
Highly recommend. My family and I have purchased vehicles ranging for $45k to $9k and received the same comfortable buying experience. Jacqueline went above and beyond assisting us in registering and insuring the vehicles.
I had been to this dealer 2 times prior, I received great service those times as well. I am a new driver and was in the market for my first car, and it came the day for me to decide. I was in Ithaca looking at other cars and I saw a 2012 Honda Accord coupe certified for sale. I was attracted to it and a civic coupe. I decided to purchase the accord coupe. I gave them a few concerns I had with the car and they either fixed them or they took money off the price for me. I left the dealer with my accord coupe and I'm very satisfied with the process! If you're looking for a Honda go to Jeff or Erin! They're both great and I would definetly purchase another car in the future from them!
I wish to Thank Brad Lister the Manager, Phil O'Hare my salesman and Ed Robb the Service Manager for all they have done for me not only with my NEW 2017 Civic I bought in June of 2017 but all of my Honda vehicles I have gotten from them, they are always upfront with costs, give very good explanations to my questions and very courteous , I recommend them to anyone I can, as HONDA is the best vehicle out there period !
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